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Find a Location

Midas Auto Systems Experts has 1 locations, listed below.

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    Business ProfileforMidas Auto Systems Experts

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    19625 Alderwood Mall Pkwy, Lynnwood, WA 98036
    BBB File Opened:
    7/14/2010
    Years in Business:
    25
    Business Started:
    8/13/1998
    Type of Entity:
    Corporation
    Alternate Business Name
    • Gold Link Inc
    Business Management
    • Mr. Tim Grout, President
    • Ms. Briana Grout, Site Manager
    Contact Information

    Principal

    • Ms. Briana Grout, Site Manager
    Additional Contact Information

    Fax Numbers

    • (360) 658-6138
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    7-13-22 I took my vehicle for a car battery replacement. Shop manager drove my vehicle from parking lot and hit the shop bay entrance with my car. I have a dash cam the recorded all of this. He told me to take it to service king ********* and get an estimate and he said I will be taken care of. The shop manager has not returning my phone calls and always say he is busy. He finally gave me his insurance (Pemco) he said Midas wont repair my vehicle or give me a rental car. It has to come out his insurance (Pemco) I called *************** and they have no record of the accident claimed. I have called Midas customer service and ask for the district or regional manager to call me. And they wont give his or her number. And they wont call me. Case #*******.The shop Manager name is ************************* cross land. I even more concerned they he told me that he doesnt drive and when I called ***************, they said he didnt have auto insurance. Midas even though the shop is franchise own, they should be paying for the damages. The shop manager refuses to have the franchise owner to call me and take care of me.Last time I spoke with the shop manager he lied and told me thats his insurance wants me to pick another ********* company , even though he is the one thats told me to go to service *********.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott M

    1 star

    08/18/2022

    I made an appointment with this Midas to get my oil changed using there online advertised price of $29.99. When I got to the counter and showed them the coupon I was told the owner will no longer accept that price. It does not expire until 9/13/22. The manager said he understand how illegal it is but his hands are tied and the owner does not care.

    Local BBB

    BBB Great West + Pacific

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