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Find a Location

Meridian Collision Center, Inc. has 1 locations, listed below.

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    Business ProfileforMeridian Collision Center, Inc.

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1982

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview


    Meridian Collision Center, Inc. offers auto body repair and paint services.

    Products & Services

    Auto Body Repair and Painting

    Business Details

    Location of This Business
    15724 Meridian E, Puyallup, WA 98375-9510
    BBB File Opened:
    7/1/1982
    Years in Business:
    55
    Business Started:
    1/1/1969
    Business Incorporated:
    9/27/1982
    Accredited Since:
    7/1/1982
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    24
    Alternate Business Name
    • Meridian Auto Glass
    Business Management
    • Ms. Catherine S Overby, Vice President
    • Mr. Gary L Overby, President
    • Ms. Wendy Steever, COO
    Contact Information

    Principal

    • Ms. Catherine S Overby, Vice President
    • Ms. Wendy Steever, COO

    Customer Contact

    • Ms. Wendy Steever, COO

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I sent my car to Meridian Auto Collision Center in February of 2022 to be fixed after I hit a curb. After approx. 6 months of being told different stories about why my car was not fixed yet (Parts not in, wrong parts showed up, etc..) and countless times of attempting to reach the business only to be hung up on or given the run around, I finally was able to pick my car up. The broken parts and spare parts to my vehicle were carelessly tossed in the trunk and left there for me to find a way to dispose of them, my car was absolutely filthy, and my personal items were thrown into a ziplock bag labeled "Center Console Crap" and tossed into the back of my car. Meridian Auto told me the car was completely fixed using ***** certified parts and given an alignment to ensure its safety, but upon retrieval, the car seemed to drive weird. I took it to my ***** dealership to find that not only was the car unsafe due to it not having correct alignment, but the parts that were "***** certified" and took months to get in, were in reality not. Some were even used parts off of other vehicles. ***** also informed me that after their full inspection, they found the frame was bent and Meridian Collision "broke" my tire sensors (***** was given the full report of everything Meridian had "fixed or needed fixed" and it was not on the list, something they told me should have been noticed immediately by Meridian Auto Collision. My car is still at ***** where they are attempting to fix it. Also, when I was finally able to pick my car up from Meridian, they told me that we are still waiting on 2 parts to come in which I still havent heard back from them and it has been months. When me or my father would go in to talk to the people at Meridian it seemed like no one knew what was going on and they were extremely rude and disrespectful. It has gotten to the point where my father had to purchase a car for me to get to and from work.
    Read More

    Customer Reviews

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    BBB Great West + Pacific

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