BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for VoodooMan Switches include:
- 46 complaint(s) filed against business
- Failure to respond to 44 complaint(s) filed against business
Factors that raised the rating for VoodooMan Switches include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||46|
Additional Complaint Information
On June 3, 2010, BBB recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege after placing orders with VoodooMan Switches, they do not receive their items in a timely manner. Consumers claim they receive e-mails stating their order has shipped, but weeks later the items still have not been delivered. Consumers further allege after they have paid for their items, they have a difficult time contacting the company, and e-mails and phone calls go unreturned.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. James Britt, Customer Relations
Amplifiers Internet Shopping
Alternate Business NamesCustom Switches VoodooMan Custom Switching Systems
According to information in BBB files, James Britt also owns Black Label Switches. For more information on Black Label Switches, refer to its BBB Business Review at www.bbb.org/oregon/business-reviews/amplifiers/black-label-switches-in-camas-wa-22689009.