BBB Business Review

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This business is not BBB accredited.

VoodooMan Switches

Phone: (503) 919-2457 View Additional Phone Numbers 3038 I St, Washougal, WA 98671 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for VoodooMan Switches include:

  • 37 complaint(s) filed against business
  • Failure to respond to 36 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for VoodooMan Switches include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

37 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 37
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 37

Additional Complaint Information

On June 3, 2010, BBB recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege after placing orders with VoodooMan Switches, they do not receive their items in a timely manner. Consumers claim they receive e-mails stating their order has shipped, but weeks later the items still have not been delivered. Consumers further allege after they have paid for their items, they have a difficult time contacting the company, and e-mails and phone calls go unreturned.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on VoodooMan Switches
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 12, 2008
Business Management
Mr. James Britt, Customer Relations
Contact Information
Principal: Mr. James Britt, Customer Relations
Business Category

Amplifiers Internet Shopping

Alternate Business Names
Custom Switches VoodooMan Custom Switching Systems
Business Management

According to information in BBB files, James Britt also owns Black Label Switches. For more information on Black Label Switches, refer to its BBB Business Review at


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.