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          Moore & Sons Automotive & Alignment Center has 1 locations, listed below.

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            Business ProfileMoore & Sons Automotive & Alignment Center

            Auto Repairs

            Contact Information

            1107 E Dimond Blvd

            Anchorage, AK 99515-2011

            (907) 561-1994

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers automobile repair and service.

            Business Details

            Location of This Business
            1107 E Dimond Blvd, Anchorage, AK 99515-2011
            BBB File Opened:
            6/28/1997
            Years in Business:
            31
            Business Started:
            9/1/1993
            Business Started Locally:
            9/1/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Moore & Sons Automotive LLC
            Business Management
            • Mrs. Janet Moore, Member
            • Mr. James Akers, Member
            Contact Information

            Principal

            • Mr. James Akers, Member

            Customer Contact

            • Mrs. Janet Moore, Member
            Additional Contact Information

            Fax Numbers

            • (907) 562-8710
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/15/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            On June 6th 2023 this company did an oil change on my car and one of their mechanics forgot to put back on my oil cap. After driving half way across ****** I noticed my car smoking. Upon further inspection I noticed the cap missing and oil all over the inside engine compartment. I called the man for a refund and to get the $40 back I paid for the oil cap but refuses to return my calls. I will file a complaint with his license and with further Beaures as well.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brenda R

            08/01/2024

            *** at Moore & Sons Automotive seemed helpful, took my truck for repair several times a yr for the past 4 years.The last 2 years experienced problem after problem.Apr 2022 new tires installed a TPM Sensor repair,still not working. Sept 2022,*** referred me to another shop he owns Taylors Transmission Fuel Pump,Dr ******************* 2022 *** did tune up,spark plugs,ignition coil boot. brake light bulb. Feb 2023 headlight bulb. July 2023 mechanical inspection to drive out of state, ************ Brakes,Pads,Oil Change,Air Filters. Aug 2023 check engine light came on, never came on before,back for diagnostic after mechanical inspection.*** say it's the Cam Phaser we have to take top off to see whats going on.Sept 2023 call *** for status call me 3 days later its the timing it jumped time.Said hes 100% sure its the timing chain & ordered parts. Last wk in Sept stopped by the shop *** since not hearing from him,only 1 mechanic can fix truck,**** start that day will let me know estimate already have the parts. Oct 2023 *** phoned when are you going on your trip?Will call back in 10 min,never called. *** said my truck has not been worked on at all,how can u give me an estimate around $4,000 if u never checked it out. It will be 2 mths before we can fix your truck. Asked for Diagnostic report I paid for,*** says he deleted it.Nov 2023 took truck somewhere else,their diagnostic showed Fuel Pump.I just had Fuel Pump put in by Taylors Transmission less than a yr ago when truck was sitting on Jims lot waiting for repair since July 2023, it was still in warranty!!!TO THIS DAY,JULY 2024 NO PROBLEM,TRUCK RUNNING SINCE OTHER SHOP PUT IN ANOTHER FUEL PUMP & NOT A TIMING CHAIN *** SAID IT SERIOUSLY NEEDED,HE INSISTED WAS THE PROBLEM, A YR LATER NEVER NEED ONE!!!ASK *** ABOUT REPAIR ISSUES,I HAVE TO CHARGE U!TIME WASTED!PLEASE DO NOT TAKE YOUR VEHICLE TO THIS SHOP.NOT A HONEST FAMILY BUSINESS, GREED! NOT FAIR TO INTENTIONALLY TAKE ADVANTAGE OF PAYING CUSTOMERS. BAD BUSINESS!

            Local BBB

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