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Find a Location

Brush Bandit Tree Service has 1 locations, listed below.

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    Business ProfileforBrush Bandit Tree Service

    Tree Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers TREE TRIMMING, REMOVAL, LEAF REMOVAL, SNOW PLOWING, STUMP GRINDING, BRUSH CHIPPING.

    Business Details

    Location of This Business
    634 W Comet Rd, New Franklin, OH 44216-9646
    BBB File Opened:
    9/27/2004
    Years in Business:
    32
    Business Started:
    5/1/1992
    Business Incorporated:
    3/7/2000
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    5
    Business Management
    • Mr. Mike Roberts, Owner
    Contact Information

    Principal

    • Mr. Mike Roberts, Owner

    Customer Contact

    • Mr. Mike Roberts, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Brush bandit to remove 2 trees in early winter of 2022. The removal of the trees went great, however I was not happy with the following; 1. There was a huge mound of mulch left after grinding the stump, I was told that was my responsibility when I questioned **** about. He originally told me he would be back in the spring to take car of the rest of it, including making sure all of the ivy that I also pad him to remove was gone. This did not happen. 2. As spring began to roll around I went out to check thinks out, there was a spot on my vinyl fence which I thought was one of the ivy leaves, but it was not. It was a hole about 6" long by 3 " wide . I called **** the owner and asked him to please stop by and take a look at this hole. He promised he would but i made phone call after phone before he finally said "there is no way we could have done that" our equipment would have destroyed the fence. Then when i was trying to spread out this huge mound of bark a I discover another hole on the other side of the fence same panel. I have had this fence for eight years with no damage and now suddenly there are two holes that just happen to be directly in front of the tree that was removed. After finding the second hole I called **** again, always too busy and promises to call back but never does. I had the fence company come out to look at and tell me if it could be repaired. It can but I would have to buy a new panel which is $270. They also told me it had to be the tree company, what else would cause two random holes. They also said in the winter vinyl becomes brittle and a branch could easily make that hole. **** disagreed. I made sure to hire an insured company just in case something would happen. $270 may not seem like a lot to **** but it is for me. I had hoped he would resolve this issue or at the very least offer to pay half.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anthony A

    1 star

    05/18/2021

    DO NOT HIRE THIS COMPANY!!! I paid the company in good faith and they only did half of the work! I called them and they argued with me telling me job was complete.scammers like I’ve never seen before! Please check out there negative reviews , I should’ve because they are all true. That’s ok ! That’s what attorneys are for

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