Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Cotter Moving & Storage Company has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCotter Moving & Storage Company

            Moving and Storage Companies
            BBB accredited business

            Contact Information

            905 Miami St

            Akron, OH 44311-2363

            Get Directions
            Visit Website
            (330) 535-5115

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            By Appt. Only
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/18/2013

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Full Service Moving & Storage Company.  Residential ad Commercial Moving.  Local and Long Distance Moving.  Packing Services.  Computer and Medical Equipment Moving.  Indoor Storage Spaces.  Climate Control Storage available.  Crating Services available.  International Moving.  Records Storage and Management.  Eviction Moves.

            Business Details

            Location of This Business
            905 Miami St, Akron, OH 44311-2363
            BBB File Opened:
            9/27/2004
            Years in Business:
            55
            Business Started:
            9/1/1968
            Business Started Locally:
            1/1/1982
            Business Incorporated:
            3/13/1948
            Accredited Since:
            1/18/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • The Cotter Moving & Storage Company
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            By Appt. Only
            Su:
            Closed
            Business Management
            • Ms. Christine Ferris, Owner
            Contact Information

            Principal

            • Ms. Christine Ferris, Owner

            Customer Contact

            • Ms. Christine Ferris, Owner
            Additional Contact Information

            Fax Numbers

            • (330) 535-5137
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/01/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I used Cotter Moving recently. When they arrived, I told them I had items in the apartment and 3 garages that needed to be moved. The first item they put in the truck was my 87-inch TV. They did not wrap it with anything to protect it. After loading items from the apartment and 2 of the garages, the truck appeared to be full. I asked the movers if we were going to have to take 2 trips, reminding them that there was a third garage with things to pack. At this point, one of the workers began to push everything towards the front of the truck to make more room, shoving items together. When arriving at the house, the TV was brought in with no padding of any sort around it. When I turned it on later that night, I realized the screen had been ruined and wouldn’t show any picture. There were just a bunch of horizontal and vertical lines across the TV, with a starburst pattern in the bottom right hand corner.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            mike g

            02/08/2023

            My First Move in 30YRS; & (-3-Blacks in Akron, Ohio.) -Cotter Moving- Toured my 1st Floor Apt. (I just sold the BLDG.) Got me a BID & I hired them. In One Day [12/22] Their Crew-of 5 persons, Got their -Truck- backed in the Driveway & with the Side Door of Truck Parked Next to my 1st Floor Master Bedroom Window. This Window got them; EASY Access to loading 90% of my boxes & small furniture....the Got Truck Loaded in 3HRS+. -> I Requested that Some -STUFF- Going to Goodwill & To be Left outside my window, (they did) To get hauled to G.Will.(by a friend). & A -Small Amount- of Stuff To Be Tossed into The >Trash Hauler< at the APT BLDG used by the New Owner's -FIX UP's- going on. The Move was just, 4-Blocks in Highland Sq. Area. With move done, I was BAFFLED! & FOUND, That Cotter Moving,... HAD LOSS -3- ITEMS! >>>(maybe more-still unpacking) & + Found -1-ITEM* Broken. (*Glass Plate) I Also found they LOST#3; my Coffee Table. Cotter was told, They Found the -COFFEE TABLE- was Tossed! into the >TRASH HAULE< they did retrieve & cleaned it, & the coffee table was moved. ++They LOST;-> -[1]- 2- Drawer Metal Container. >Never Found It -[1]- 5"x4' PVC PIPE Holding Posters &&
            Read 1 More Customer Review

            Local BBB

            BBB of Akron

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.