BBB Business Review

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Energy Smart Home Performance

Additional Locations

Phone: (330) 524-6495 View Additional Phone Numbers 4103 State Route 82, Mantua, OH 44255-9621

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Are parts of your home too hot or cold? Do you get icicles? We are like an insulation contractor, but we use Building Science to improve your home without goofing up other areas. Like doctors, our goal is to do no harm.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Energy Smart Home Performance include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Energy Smart Home Performance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 23, 2012 Business started: 09/04/2008 Business started locally: 09/04/2008 Business incorporated 09/04/2008 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Nate Adams, Owner Ms. Rachel M. Adkins, Owner
Contact Information
Principal: Mr. Nate Adams, Owner
Business Category

Energy Management & Conservation Consultant Weatherization Air Quality Service Energy Audits

Hours of Operation
Monday through Friday, 8am to 5pm
Refund and Exchange Policy
1 Year Guarantee on Workmanship
Service Area
We serve the Cleveland, Akron, and Canton areas.
Alternate Business Names
Energy Smart Insulation N + R Insulation, LLC N Plus R Insulation, LLC
Business Management

The history of Energy Smart Home Performance began in September of 2008 when Nathaniel Adams started N+R Insulation, LLC. In April of 2011, the business began operating as Energy Smart Insulation. When in February 2013 the business had evolved from providing mainly insulation products and services to one providing home performance products and services, the business changed its name to Energy Smart Home Performance, LLC.

Products & Services

Attic Insulation
Attic Air Sealing
Home Performance Evaluations
Wall Insulation (Dense-packed)
Basement Insulation
Crawlspace Insulation
Basement and Crawlspace Air Sealing


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.