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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that White Swan Quality Cleaners meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for White Swan Quality Cleaners include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Business ManagementMr. Jim Croyle, President Ms. Chantel Brandt Ms. Becky Mandrone
Dry Cleaners Laundries Leather Cleaning Alterations - Clothing
Alternate Business NamesWhite Swan Dry Cleaner's, Inc. WSQC-White Swan Quality Cleaners
Products & Services
Dry cleaning and laundry service with free home pick up and delivery service. Cleaning of household items, wedding gowns and suedes/leathers. Clothing alterations. There is one main plant with three drop stores in Akron, Cuyahoga Falls and Hudson.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview