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Find a Location

Mario's International Spa & Hotel has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mario's International Spa & Hotel

      35 E Garfield Rd Aurora, OH 44202-8801

    • Mario's International Spa & Hotel

      7155 W Pleasant Valley Rd Parma, OH 44129-6747

    • Mario's International Spa & Hotel

      49 E Garfield Rd Aurora, OH 44202-8801

    • Mario's International Spa & Hotel

      740 N Court St Medina, OH 44256-1748

    Business ProfileforMario's International Spa & Hotel

    Spa
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This firm is a hotel, spa, beauty salon & restaurant.

    Business Details

    This is a multi-location business.

    Find a Location

    Mario's International Spa & Hotel has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mario's International Spa & Hotel

        35 E Garfield Rd Aurora, OH 44202-8801

      • Mario's International Spa & Hotel

        7155 W Pleasant Valley Rd Parma, OH 44129-6747

      • Mario's International Spa & Hotel

        49 E Garfield Rd Aurora, OH 44202-8801

      • Mario's International Spa & Hotel

        740 N Court St Medina, OH 44256-1748

      Location of This Business
      35 E Garfield Rd, Aurora, OH 44202-8801
      BBB File Opened:
      9/27/2004
      Years in Business:
      64
      Business Started:
      1/1/1960
      Business Started Locally:
      1/1/1960
      Business Incorporated:
      1/29/1960
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mario's Coiffures
      • Mario's Beauty Salon Inc.
      Business Management
      • Ms. Pamela Sidoti, Administrative Assis
      • Mr. Mario Liuzzo, President
      • Ms. Joanne Liuzzo, Vice President
      • Mr. Bryon Miller, CFO
      Contact Information

      Principal

      • Ms. Joanne Liuzzo, Vice President

      Customer Contact

      • Ms. Joanne Liuzzo, Vice President
      Additional Contact Information

      Fax Numbers

      • (330) 562-5380
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/23/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Hello, I purchased an overnight package at this spa costing a little over $400.00 in November of 2021. I've attempted to contact the business looking for a resolution and have not been successful. The room we stayed in was unable to be unlocked and we needed help every time to get in. The room itself was dirty with stained sheets and food spots on the walls. In addition, the furniture was damaged and not i good condition. The spa service we were told we were getting when i reserved the night was not part of the package and we ended up getting a lower service when we got there. When we visited the spa it was not clean and sanitary. The chairs and carts had things running down the sides. We had a rough experience in the dining room which was part of our package as well. Sadly for the high price of this stay there was no good experience. I would like to be reimbursed for the costs. Attached are the two payments made for the night on my credit card statement. Thank you in advance for your help.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Akron

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