Business ProfileforR. C. Norman Construction

We hired RC Norman Construction to design/permit/construct a 2-car attached garage and modify an existing garage on our house. Contract was signed August 2021, work began late October 2021. Final work/clean up occurred May 2022. Our issues stem from the quality of the workmanship/defects in the finished products, and unexpected/unapproved costs present on the final invoice initially presented by the contractor. We sent an email detailing our concerns and offering a reduced final payment to close out the contract. We also requested a lien waiver from the contractor/their subcontractors for the project. The contractor eventually responded back by email with a modified/lowered invoice, with no information/response about our quality concerns, or lien protection. We responded back that this was unacceptable, and reiterated our concerns and offer for reduced payment. The contractor responded back with partial rebuttals to our quality concerns, the amended invoice/amount, and stated that if we paid that amount, we would now be accepting the work 'as-is' without the contractually agreed upon 1 year warranty period. They did mention that a lien waiver would be provided. They stated that if we did not take this option, they would refer to legal counsel. We are uncomfortable allowing the contractor/their representatives onto our property to discuss the work, as they have not been professional/communicative throughout the project, and we are not interested in having them/their subcontractors work on the property further. Several of the issues that remain were brought to their attention earlier in the project, and were not addressed, or are not feasible to address (e.g., concrete sloping/cracking). We believe that since they sent the final invoice and expected final payment, they considered the project completed. We would like to have an independent inspector review the project/contract, and help us determine a mutually agreeable settlement with the contractor.