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Find a Location

Prosser's Automotive, LLC has 1 locations, listed below.

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    Business ProfileforProsser's Automotive, LLC

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/17/2010

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    AUTO REPAIR, ENGINE REPLACEMENT, DIFFERENTIALS, BRAKES, BIG 3 TIRE DEALER, MEYERS SNOW PLOW & SALT SPREADER DEALER & REPAIRS, BOSS & WESTERN,  

    Business Details

    Location of This Business
    348 Ashland Road, Mansfield, OH 44905
    BBB File Opened:
    9/9/2010
    Years in Business:
    44
    Business Started:
    1/1/1980
    Business Started Locally:
    1/1/1980
    Business Incorporated:
    1/31/2013
    Accredited Since:
    9/17/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Eric Prosser, Owner
    Contact Information

    Principal

    • Mr. Eric Prosser, Owner

    Customer Contact

    • Mr. Eric Prosser, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I took my truck in for a rattle. After which was told the seal in the front was all bad so I agreed to the fix. After which they called stating both hub bearings are bad I agreed to have that fixed. After picking up the rattle was still there never made it out of their lot before it started. They took it back in said the exhaust clamp was bad picked up for second time and still rattling again never made it off the lot. They took it back in and called saying that the front u joint was bad. So I questioned them if they changed all the seals why was it the not noticed when the seal was changed no response. Picked up the explorer rattle was gone 1st bill was 1100 dollars. They charged me a additional 278 dollars plus tax. 1400 hundred dollars total. Less than a week later backed out of ****** parking space car jerked snapped and hub bearings broke. Called Monday March 29th 2022 at 800am was told they wouldn't look at it. Had another shop look at it same day and the hub bearing was not changed half the seals were not changed and I ended up paying again total cost 598 dollars and they showed me the vehicle on the lift what was not done and what they did. Called Prossers auto llc back no answer. Basically I would like to have the money back for the work they didn't do. Pictures where taken at other shop of the vehicle before they worked on it. All together I spent 1600 dollars for a job that was a 150 dollars job anywhere else.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Akron

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