Pest Control Services
EcoShield Pest SolutionsInformation and Alerts
Accreditation Status
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Service Area
- Milwaukee County, WI
Alert Details
This business has 2 alerts.
Pattern of Complaints
EcoShield Pest Solutions is currently under review for a pattern of complaints. These complaints allege aggressive and non-transparent sales practices, non-disclosure of pricing structure for services, and undisclosed cancellation fees to end contract.
A letter has been sent to EcoShield on 10/10/24 to address these issues. As of 11/20/24, BBB has not received a response to our pattern inquiry.
Alert
EcoShield Pest Solutions is headquartered in Gilbert, AZ and has locations in approximately two dozen states including one location in New Berlin, Wisconsin.
BBB reminds people to read and understand all terms of a contract before signing, and be aware of your cancellation rights ("cooling off period") when signing a contract at your home. Also, make yourself aware of any cancellation fees before agreeing to purchase a product or service.
The Cooling Off Rule says that it is unfair and deceptive for sellers engaged in “door-to-door” sales valued at more than $25 to fail to provide consumers with disclosures regarding their right to cancel the sales contract within three business days of the transaction.
For more information on this rule, see this information from the FTC: https://www.ftc.gov/legal-library/browse/rules/cooling-period-sales-made-home-or-other-locations
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