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Business Profile

Solar Energy Contractors

Core Energy Group

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 63 complaint(s) filed against business
  • 9 complaint(s) filed against business that were not resolved
  • 173 complaint(s) filed against business
  • Government action(s) against the business
  • Length of time business has taken to respond to complaint(s)

Service Area


  • Box Elder County, UT
  • Cache County, UT
  • Davis County, UT
  • Morgan County, UT
  • Rich County, UT
  • Weber County, UT

Alert Details

This business has 1 alert.

Government Actions

Utah Division of Consumer Protection vs. Solgen Construction, LLC dba Core Energy Group

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.


On 08/21/2023 the business entered into a Settlement Agreement with the Utah Division of Consumer Protection. The Assurance settles the following allegations: Three violations of Utah Code § 13-11-4(2)(1) for knowingly or intentionally
receiving payment, then failing to furnish services; Three violations of Utah Code § 13-1 l-4(2)(a) for knowingly or intentionally
representing in the solar agreements that the consumers would receive Exhibits C and
D to the respective agreements, then failing to provide the Exhibits; One violation of Utah Code § 13-1 l-4(2)(j)(ii) for knowingly or intentionally
representing the solar agreement included a 10-year limited roof warranty, then
failing to honor the warranty; Two violations of Utah Code § 13-1 l-4(2)(a) for knowingly or intentionally
representing the solar systems would be code compliant, and meet all local and
governmental requirements, then failing to make necessary changes for code
compliance or notify the utility as required; Two violations of Utah Code § 13-1 l-4(2)(a) for knowingly or intentionally
representing in the solar agreements that the contractor would obtain all necessary
permits, then failing to obtain the necessary permits; One violation of Utah Code § 13-11-4(1) for representing to the consumer that they
were leasing the solar panels when in fact, a loan had been arranged for the consumer
to purchase the solar system; and Three violations of Utah Code § 13-52-202 for failing to include the required
disclosure statement in the solar agreement; 27 violations of Utah Code § 13-11-4(2)(1) for knowingly or intentionally receiving
payment, then failing to furnish services;
Three violations of Utah Code § 13-1 l-4(2)(a) for knowingly or intentionally
representing in the solar agreements that the consumers would receive Exhibits C and
D to the respective agreements, then failing to provide the Exhibits to consumers; and 212 violations of Utah Code § 13-52-202 for failing to include the required disclosure
statement in the solar agreement. 


Under terms of the Assurance, the business agreed to pay the Division the fine stipulated in Section 4(a) of this
Agreement of $10,000.00 for the breach of the July 22, 2022 Settlement Agreement. Respondents shall pay the Division the unsuspended portion of  the fine stipulated in
Section 4(b) of this Agreement of $50,000.00. Within 120 days of the execution of the Agreement, Respondents shall have all work completed on the executed Utah contracts, which includes but is not limited to obtaining Permission to Operate (PTO) from the utility. Additionally, Respondents agree to reimburse each consumer for any loan payments made from the time of installation until PTO is granted.


The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to https://db.dcp.utah.gov/actions/0005589C.pdf


 

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