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Business Profile

Collections Agencies

AvanteUSA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Information and Alerts

BBB RatingC+

Reasons for rating

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Alert Details

This business has 1 alert.

Pattern of Complaints

Since March of 2016, the BBB of Houston & South Texas has received numerous complaints that exhibit the pattern below:


It is alleged by consumers of AvanteUSA, the company is reaching out to consumers and/or their family members in regards to old debts. The consumers allege the company is attempting to collect on debts previously paid to other companies. Additionally, many consumers have stated AvanteUSA is reporting inaccurate and/or outdated information on their credit reports without initially notifying the consumer of the debt.  It is also being alleged AvanteUSA has not provided verification of debt before placing on ones credit report. In addition to the above allegations, many consumers are also reporting the have never been contacted by AvanteUSA in regards to an outstanding debt; it is only until they pull their credit report they find the company listed as a collection.


This same pattern is still occurring in complaints received in 2021.

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