Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Rock House Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to have a required competency license

Alert Details

This business has 3 alerts.

Licensing 1

BBB confirmed that Rock House Builders had not obtained a necessary license from LLR/ Labor Licensing & Regulation - Commercial Board.
BBB encourages you to contact the following agency or agencies to confirm this information: - https://llr.sc.gov/clb/ - 803-896-4686

Licensing 2

On 04/09/2018 the LLR/ Labor Licensing & Regulation - Residential Board suspended the license of Rock House Builders. BBB encourages you to contact the following agency or agencies to confirm this information: - https://llr.sc.gov/ - 803-896-4300

Alert

BBB is issuing a warning to consumers regarding this business. The business was submitted for a pattern of complaints concerning contract issues. Consumers contracted with the business to have various remodeling projects completed. Consumers allege that the work on the projects progressed slowly and that eventually the business discontinued communication with them and working on the project altogether. Consumers allege that the business was paid for work that was not completed and the business has not willingly provided refunds. The business has indicated that it will not accept or respond to complaints forwarded by BBB.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.