Information and Alerts

BBB Rating

Reasons for rating

Failure to have a required competency license
Length of time business has been operating

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BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Alert Details

This business has 2 alerts.

Licensing

BBB confirmed that Select Auto Logistics had not obtained a necessary license from Federal Motor Carrier Safety Administration | US Department of Transportation (US DOT).
BBB encourages you to contact the following agency or agencies to confirm this information: - https://li-public.fmcsa.dot.gov/LIVIEW/pkg_menu.prc_menu - 800-832-5660

Alert

Better Business Bureau (BBB) is informing consumers and businesses about the marketplace conduct of Select Auto Logistics, a logistics company that facilitates payment and delivery of vehicles for owners on Facebook Marketplace.

On February 23, 2024, BBB was made aware of Select Auto Logistics when consumers began filing Scam Tracker Submissions, and called BBB for information.

Consumers are alleging that they contact a seller on Facebook Marketplace about a vehicle who then puts them in contact with Select Auto Logistics for payment and delivery. C

On February 23, 2024, BBB requested background and operational information from the business. As of March 26, 2024, the business has failed to respond to BBB’s requests. As a result, BBB may not have current information about this business and recommends consumers use caution when doing business with Select Auto Logistics.

Select Auto Logistics reports licensing information on their website that is inaccurate:

* USDOT Number: 238586 - no such license number
* MC Number: 1423394 - is for ATZ Logistics
* NO licensing under Select Auto Logistics

While BBB continues to accept and report complaints, customer reviews and scam tracker submissions against this business and fulfill its responsibility to inform businesses of communications from its customers, BBB recommends that consumers contact the following agencies:

Federal Trade Commission (FTC)
reportfraud.ftc.gov

SC Department of Consumer Affairs
803-734-4200
[email protected]
consumer.sc.gov

Police Department
BBB also recommends that if consumers paid for services, and have not received services, that they should file a complaint with their local police department for “Breach of Trust”.

BBB recommends that consumers always check the business out first by contacting their local BBB or www.BBB.org before doing business with a new company. It is recommended that you do not pay with a money order, through Western Union or MoneyGram, but use a credit card in case you need to dispute the charges. Always use a secure Internet connection when making a purchase. Reputable websites use technologies such as SSL (Secure Socket Layer) that encrypt data during transmission. Look for the little padlock in the address bar or a URL that starts with "https" instead of "http," as the "s" stands for "secure."

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