Tree Services
Tree Service Erie PaInformation and Alerts
Alert Details
This business has 3 alerts.
Licensing
BBB confirmed that Tree Service Erie Pa had not obtained a necessary license from Pennsylvania Attorney General List of Registered Contractors. BBB encourages you to contact the following agency or agencies to confirm this information: - http://hicsearch.attorneygeneral.gov/ - 8885206680
Alert 1
On February 20, 2025 BBB requested background information from the business including names of all principals involved in the company, copies of marketing materials, proposals and agreements. Email sent to the business was not opened, and mail sent to 919 W 24th St Erie, PA 16502-2423 was returned as "attempted not known". BBB urges caution when considering doing business with a company whose physical location is unknown.
Alert 2
Per review on March 19, 2025 this business's website includes a reference that they are accredited or members of the Better Business Bureau. This company is not accredited and our policies prohibit such a reference.
Important Information
Advertising Review
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
Challenge #1 Refer to the BBB Code of Advertising Principle #1: Basic Principles of the Code
The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true. Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
1a. with a small team of certified arborists
1b. our personnel are certified tree doctors
1c. two decades of experience in tree care
Challenge #2 Refer to the BBB Code of Advertising Principle #36: Environmental Benefit Claims
Advertisers should not make broad, unqualified general environmental benefit claims like “green” or “eco-friendly.” Advertisers must qualify general claims with specific environmental benefits. Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefit claims. Qualifications for any claim must be clear, conspicuous and understandable. When an advertiser qualifies a general claim with a specific benefit, the benefit should be significant. Advertisers must not highlight small or unimportant benefits.
2a. Eco-Friendly Practices
We noted that several photos used on Tree Service Erie’s advertising also appear on other websites which do not appear to be affiliated with Tree Service Erie. If images are not owned by Tree Service Erie we request that this be disclosed on the company’s website to better manage consumer expectations.
As of March 19, 2025 email sent to the business was not opened and postal mail was returned.
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