Moving and Storage Companies
Piece of Cake MovingInformation and Alerts
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Government Actions
NJ Division of Consumer Affairs Cites Unlicensed Movers in Covert Civil Enforcement Action
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On 9/25/2024, New Jersey Attorney General Matthew J. Platkin and the Division of Consumer Affairs (“Division”) announced that 23 unlicensed movers were issued Notices of Violation (“NOVs”) and assessed civil penalties totaling $125,000, as a result of Operation Safe Move, a State-led undercover operation targeting movers doing business without being licensed by the Division, as required by law.
The covert civil enforcement investigation was conducted over a three-day period in June. Investigators with the Division’s Office of Consumer Protection (“OCP”) posed as consumers seeking to move their belongings from a storage unit in Monroe Township to another location within the state. The investigators identified numerous unlicensed movers advertising online and hired them for a “move.”
On June 12, 2024, the movers hired by the OCP investigators appeared at the Monroe location, expecting to find a storage unit full of items to load, and were instead met by a team of OCP investigators seeking verification of licensure. Also awaiting the movers were members of the New Jersey State Police (“NJSP”) Mobile Safe Freight Unit, who conducted motor vehicle safety inspections on their trucks.
Twenty-one of the movers were assessed $5,000 civil penalties for operating without licenses. Two companies— including Piece of Cake Moving, of Queens, New York —were cited as second-time offenders and assessed enhanced civil penalties of $10,000 each.
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