Business ProfileforLexington Blue, Inc.

Name: Lexington Blue, Inc.
Address: 287 Pasadena Dr, Lexington, KY, 40503-2943, USA
Telephone: (859) 368-6346

Roofing Contractors

Multi Location Business

Additional business information

Additional Info:

As of April 2024, Lexington Blue has informed BBB that the company is now under new management.

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Contact Information

287 Pasadena Dr

Lexington, KY 40503-2943

Visit Website

(859) 368-6346

Business hours

8:00 AM - 5:00 PM

Business Hours
Monday	8:00 AM - 5:00 PM
Tuesday	8:00 AM - 5:00 PM
Wednesday	8:00 AM - 5:00 PM
Thursday	8:00 AM - 5:00 PM
Friday	8:00 AM - 5:00 PM
Saturday	Closed
Sunday	Closed

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Related Categories

Overview

Products & Services

Roof Replacement, Roof Inspections, New Roof Construction, Commercial Roofing, Residential Roofing, Siding, Gutters

Business Details

This is a multi-location business.

Location of This Business

287 Pasadena Dr, Lexington, KY 40503-2943

BBB File Opened:

1/26/2015

Years in Business:

Business Started:

1/21/2015

Business Started Locally:

1/1/2015

Business Incorporated:

1/21/2015

Accredited Since:

1/1/2015

Type of Entity:

Corporation

Hours of Operation

Primary

M:: 8:00 AM - 5:00 PM
T:: 8:00 AM - 5:00 PM
W:: 8:00 AM - 5:00 PM
Th:: 8:00 AM - 5:00 PM
F:: 8:00 AM - 5:00 PM
Sa:: Closed
Su:: Closed

Additional Contact Information

Email Addresses

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Customer Service

Website Addresses

Industry Tip

BBB Tip: Hire a trusted roofing contractor to repair, replace roof

Customer Complaints

40 Customer Complaints

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Most Recent Customer Complaint

04/15/2024

Complaint Type:: Billing Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

I paid Lexington Blue half of my work order on 4/15/23 and my roof wasn’t replaced till 8/2023. They didn’t complete $1,000 worth of work inside the home and didn’t replace siding on my shed. So I asked for a new invoice reflecting the work not completed being taken off the invoice. I was told the $1,000 was taken off before I paid the deposit and that the invoice was correct. I’m also almost positive they didn’t install flashing around my chimney. They then sent a greasy man to my home demanding payment or our account would be sent to collections. This was troubling because we felt unsafe in our own home. Additionally, when I tried to make arrangements for payment, no one answered the phone at Lexington blue for 3 days and I had to call someone’s personal cell phone I remembered having from installation. Lexington Blue has terrible customer service and questionable billing practices.

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Customer Reviews

58 Customer Reviews

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Most Recent Customer Review

David C

04/16/2024

Would like to thank Lexington Blue. My initial Lexington Blue contact, Kyle did a fantastic job keeping me up to date completely through installation. I initially had another roof contractor that did not push my roof coverage through insurance, but Kyle and Lexington Blue completed. Would I use Lexington blue for my roofing and gutter needs, absolutely!

Lexington Blue, Inc. Response

04/18/2024

Dear Mr. Clay, We're thrilled to hear that Kyle provided exceptional service and kept you informed every step of the way. At Lexington Blue, we pride ourselves on going the extra mile for our customers, and we're glad that we could assist you in getting your roof coverage pushed through your insurance. Your satisfaction is our top priority, and we'd be honored to help with any future roofing and gutter needs you may have. Don't hesitate to reach out whenever you need us—we're here to ensure your experience with Lexington Blue remains nothing short of excellent! Thank you so much for leaving us a review.

Read 57 More Customer Reviews

Local BBB

BBB serving Greater Kentucky and South Central Indiana

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Business ProfileforLexington Blue, Inc.