Information and Alerts

BBB Rating

Reasons for rating

BBB concerns with the business's practices.
Failure to respond to 1 complaint(s) filed against business
5 complaint(s) filed against business
Length of time business has been operating

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Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

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Alert Details

This business has 1 alert.

Alert

The business Martin’s Exotic Birds was reported
to BBB on 2/26/2024. A consumer paid for two finch birds, then additional money
was required in conjunction with an alleged shipping company. The consumer said
he was required to pay through PayPal Friends and Family and by GBP currency
(British pound sterling), the official currency of the United Kingdom. Each
time he paid, the business required more fees. No birds were received, and the
seller refused to refund the money. BBB confirmed that this business is NOT
located at the St. George, Kansas address provided to the consumer. You may
wish to read BBB’s news release, BBB Tip: Buying a Bird Online? Watch out for
Scams: https://www.bbb.org/article/news-releases/21187-scam-alert-buying-a-bird-online-watch-out-for-this-scam.

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