Online Retailer
Frequency R USInformation and Alerts
Accreditation Status
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Alert Details
This business has 1 alert.
Alert
In February 2024, BBB investigated Frequency R US's business practices. This investigation was prompted by an ad review conducted based on the BBB Code of Advertisement.
Please see ad review detail for more information on this business profile.
We do not have a viable address found for this location. There is no SOS report for this company. We have not received a response regarding the ownership.
On 02/21/2024, 02/27/2024 and 03/04/2024, BBB requested additional information. As of 3/12/2024, BBB has not received response from the business addressing concerns and to update the business profile.
Based on the information detailed above, BBB cannot confirm the legitimacy of Frequency R US.
Important Information
Advertising Review
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 02/21/2024, BBB contacted the business regarding their advertised products on their website. The business advertised health claims which claims relating to performance and results should be backed up by reliable evidence as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
“Good for children
EMF Protection
Improve your balance immediately
Natural Pain Reliefer and More
No negative ions
7.83hz frequency grounding”
https://frequencyrus.com/offerings
“All products are grounded and offer EMF protection.”
https://frequencyrus.com/products/specials/pet-collar-frequency-based-52113106
“These Greenbrier Kennel Club Adjustable Dog Collars can help your favorite pet by giving them this frequency-based assistance throughout their day!
7.83 Hz, the Earth’s frequency, is our natural frequency (biofield). This also applies to animals. Black only.”
- All health claims for products sold on the website need to be substantiated.
The BBB Code of Advertising States:
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
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