Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Information Technology Services

GoHealth

Information and Alerts

Service Area

  • Chestnut Street, IL
  • Chicago, IL
  • Fort Dearborn, IL
  • Merchandise Mart, IL
  • Ontario Street, IL

Important Information

This business is BBB Accredited.

BBB accredited business seal

BBB has determined that GoHealth meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Government Actions

Government Action: BBB reports on known government actions involving business’ marketplace conduct:
In the Matter of the Agency License of GoHealth, LLC

The Commissioner of Commerce Grace Arnold (Commissioner) in the State of Minnesota has entered into a consent order with GoHealth on 12/19/2022 based on allegations that the company created and sent a large quantity of mailers to Minnesota residents with a
number of mailers containing statements or omissions that were misleading by failing to sufficiently
identity the insurer, agents, or agency, having references suggesting a connection to government
agencies or programs, and/or obscuring or minimizing pertinent information. GoHealth is ordered to pay a civil penalty of $75,000 to the State of Minnesota. For more details, please click here


 


 

Click here for details

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.