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Business Profile

Debt Consolidation Services

Action Relief

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Consolidation Services.

Information and Alerts

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

Not Rated

Reasons for Rating

  • BBB does not have sufficient information to issue a rating on this business.

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Alert Details

This business has 1 alert.

Alert

On 7/12/2022, Active Debt Relief came to the attention of BBB. At that time Active relief asked to have a profile created for the business. On 7/14/2022 the business was asked to verify information regarding the business structure and non-profit status as the business stated they are a non profit.   After various emails, on 8/18/2022 the business has not provided all information requested and has not provided a debt settlement/debt management license with the Illinois Department of Financial and Professional Regulation. They have not clarified whether Active Debt Relief takes any fee or fees from consumers and in what form or if the business accepts any donations from anyone since the organization is a not for profit. 

Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business practice.

Important Information

Additional Info

As of 8/25/2022, business has informed the BBB that they changed their name from Active Debt Relief to Active Relief. Per the company's website and business, as of 9/1/2022, they will have moved to 416 Main St Suite 800 Peoria, IL 61602

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