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Business Profile

LED Lighting

HomeLife LED

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in LED Lighting.

Information and Alerts

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

F

Reasons for Rating

  • Failure to respond to 11 complaint(s) filed against business
  • 11 complaint(s) filed against business

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Alert Details

This business has 2 alerts.

Pattern of Complaints

On May 18, 2021, Better Business Bureau was alerted to a business operating as HomeLife LED, https://buyhomelifeled.com/, in Hayden, Idaho 83835. The business website advertises High Quality LED Lighting, “No Hassle Returns,”“30-day money back guarantee,” and a “1-Year Warranty,” on their products.


Consumers who have ordered these products allege they are of inferior quality as they are poorly constructed, parts are defective, and HomeLife LED is unresponsive to their requests for assistance. Consumers report HomeLife LED does not honor their advertised offer of a full refund as they charge a non-refundable re-stocking fee for returns.


 On May 26, 2021 and June 17, 2021, BBB reached out to HomeLife LED regarding the consumer complaints, but to date has not received a response.


Complaints can be filed with Better Business Bureau at www.bbb.org as well as with the Federal Trade Commission Consumer Protection at https://reportfraud.ftc.gov/#/.



 

Alert

On May 18, 2021, Better Business Bureau was alerted to a business operating as HomeLife LED in Hayden, Idaho 83835. The business website https://buyhomelifeled.com/ advertises High Quality LED Lighting, “No Hassle Returns,”“30-day money back guarantee,” and a “1-Year Warranty,” on their products.

 

Consumers who have ordered these products allege they are of inferior quality as they are poorly constructed, parts are defective, and HomeLife LED is unresponsive to their requests for assistance. Consumers report HomeLife LED does not honor their advertised offer of a full refund as they charge a non-refundable re-stocking fee for returns. 

 

The Idaho Secretary of State reports HomeLife LED is not a licensed business in Idaho. The business website, under Contact Information, shows corporate offices located in Canada, Australia, and the United Kingdom.

 

On May 26, 2021 and June 17, 2021, BBB reached out to HomeLife LED regarding the consumer complaints, but to date has not received a response.

 

On June 6, 2024, BBB reached out to HomeLife LED an additional time regarding the continued consumer complaints, but to date has not received a response.

 

Complaints can be filed with Better Business Bureau at https://www.bbb.org/ as well as with the Federal Trade Commission Consumer Protection at https://reportfraud.ftc.gov/#/.

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