Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Call Center

Global Circulation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Call Center.

Information and Alerts

BBB RatingC+

Reasons for rating

  • Failure to respond to 1 complaint(s) filed against business

Alert Details

This business has 1 alert.

Government Actions

Federal Trade Commission vs Global Circulation Inc

On October 29, 2024, the FTC brought action against Global Circulation Inc (GCI) issuing a temporary restraining order with asset freeze, appointment of a receiver and other equitable relief. The FTC alleges a violation of the Fair Debt Collection Practices Act. 


The complaint alleges that GCI and Redon contacted consumers under a number of fictitious company names, including Total Mediation Solutions, Total Consumer Solutions, and Consumer Impact Recovery. The company’s collectors call consumers out of the blue and threaten them with arrest, wage garnishment, and lawsuits if they don’t pay a supposed debt.


According to the complaint, however, the debts GCI is attempting to collect either don’t exist at all or are not debts GCI can legally collect. The company’s calls to consumers can be incessant, with some receiving calls multiple times a day, leaving voicemails saying to call about an urgent legal matter. When consumers answer, they’re told that, unless they pay the bogus debts on that phone call using a credit or debit card, they’ll face legal peril.


In other instances, according to the complaint, GCI calls consumers’ family members, making similar threats of legal action, and those calls have continued even after the company has been in contact with the consumer from whom they are seeking to collect the bogus debt.


The company’s representatives regularly fail to identify themselves as debt collectors, which is required by the Fair Debt Collection Practices Act (FDCPA), and often have or claim to have sensitive personal information that they use to convince consumers that the demands for money are legitimate.


According to the complaint, GCI’s deceptive statements and the urgency behind them have helped convince thousands of consumers to pay a monetary judgment of $9,684,338 million in bogus debts to the company.


The court’s temporary restraining order, issued on October 29, 2024, freezes the defendants’ assets and puts the company under the control of a court-appointed receiver while the case continues.


For more details go to: https://www.ftc.gov/news-events/news/press-releases/2025/05/ftc-ban-debt-collector-who-allegedly-coerced-consumers-paying-debt-they-didnt-owe

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.