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Business Profile

The United Loans

This business is NOT BBB Accredited.

Information and Alerts

BBB RatingF

Reasons for rating

  • BBB concerns with the industry in which this business operates
  • Failure to respond to 3 complaint(s) filed against business

Alert Details

This business has 1 alert.

Ad Review

This company is using the BBB logo in their advertising and/or contract material. They are not BBB Accredited. They are not accredited by BBB and our policies prohibit such a reference.

In addition to using the BBB logo, the business claims that BBB is involved in monitoring and handling their transactions. BBB is NOT affiliated with this company or any of their transactions. Below are the misleading claims listed in the contracts in reference to BBB:

- "We work under the strict guidelines of FDIC (FEDERAL DEPOSIT INSURANCE CORPORATION) and BBB (BETTER BUSINESS BUREAU) and follow all the best business practices as guided by BBB."
- "After every successful business deal, we share a copy of the agreement with BBB & FDIC."
- "Our telephone calls are federally recorded and monitored by FDIC & BBB all the time."
- "BBB reserves the right of increasing/decreasing the loan amount before any transaction is done or agreement is finalized."

Important Information

Additional Info

Since April 2022, BBB started to receive complaints and/or BBB Scam Tracker Reports concerning Non-Delivery of their loans. Specifically, the business will require payment upfront for the loan but then request additional payment(s). Consumers have not received the promised loan despite paying, and found that no refunds have been received.

- This BBB business profile includes all similar business names, addresses, phone numbers and/or websites that came to BBB's attention.

- BBB received mail returned as undeliverable from the Tampa address.

- BBB was not able to verify the address in Tampa is registered to any business. Please understand that scammers use a physical address to appear more legitimate. The address usually has no connection to the scam business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.