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Business Profile

Hot Tubs and Spas

Revive Spas And More LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hot Tubs and Spas.

Information and Alerts

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

F

Reasons for Rating

  • Failure to respond to 14 complaint(s) filed against business
  • Government action(s) against the business
  • 15 complaint(s) filed against business

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Alert Details

This business has 1 alert.

Government Actions

Office of the Attorney General, State of Florida, Department of Legal Affairs v. Revive Spas and More LLC, d/b/a Revive Spas, Dylan Lee Placker and Chelsie Dawn Placker

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.


 On 2/11/2025 the business entered into a Consent Final Judgement and a stipulated permanent injunction was placed in the Circuit Court of the Seventh Judicial Circuit in Volusia County, Florida.  The Consent Final Judgement  permanently bans the company and it's owners, Dylan Lee Placker and Chelsie Dawn Placker, from operating any business in Florida.  Under terms of the Consent Final Judgement the business owners received a total monetary judgement of $471,095, but are only required to pay $10,849 which would go towards consumer relief. For more details go to https://www.myfloridalegal.com/newsrelease/attorney-generals-office-secures-permanent-ban-against-hot-tub-company-and-its-owners.







Important Information

Government Actions

Government Action: BBB reports on known government actions involving business’ marketplace conduct:
State Of Oklahoma Ex Rel Attorney General Of Oklahoma, Plaintiff, v. Dylan Placker, Defendant, and Chelsie Placker, Defendant, DP SPAS AND HOT TUBS, ALIAS DEFENDANT.

Oklahoma Attorney General John O’Connor filed a petition Aug. 24 accusing Placker of violating the Oklahoma Consumer Protection Act by committing “unfair and deceptive trade practices” and making “false or misleading representations” related to his spa business, court records show.


 Placker’s wife, Chelsie, and their former company, DP Spas & Hot Tubs, were also named as defendants. The petition identified 14 Oklahoma residents who claim the Plackers sold them defective hot tubs and failed to provide warranty repair service or issue refunds.


The couple reached a settlement with the Oklahoma Attorney general earlier this month, court records show. Under the agreement, the Plackers owe $33,260 in restitution to their former Oklahoma customers, payable in monthly installments of $924. The couple must arrange for the removal of seven defective hot tubs from customers’ homes. The Plackers are also barred from selling hot tubs and spas in Oklahoma for the next decade.


 

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