Information and Alerts

Accreditation Status

This business is not BBB accredited.

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BBB Rating

Reasons for Rating

Failure to have a required competency license

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Alert Details

This business has 1 alert.

Licensing

On 05/24/2023 the Federal Motor Carrier Safety Administration revoked the license of Spartan Moving and Storage LLC. BBB encourages you to contact the following agency or agencies to confirm this information: - www.fmcsa.dot.gov - 8509429650

Important Information

Pending Government Action

Government Action: BBB reports on known government actions involving business’ marketplace conduct:

OFFICE OF THE ATTORNEY GENERAL, STATE OF FLORIDA, DEPARTMENT OF LEGAL AFFAIRS PLAINTIFF, v. multiple companies and individuals. Seventeenth Judicial Circuit (Broward County); Broward County Case Number: CACE22017919

As of December 8, 2022:

The Florida Attorney General filed a legal action against three individuals, two holding companies and multiple fraudulent moving brokerage businesses doing business under a variety of names, including Gold Standard Moving and Storage. According to Attorney General Moody’s Consumer Protection investigation, the businesses acted as a common enterprise to deceive more than 400 Floridians into believing the company professionally handled moving services and promised to provide refunds if anything went wrong. Instead, the companies hired third parties to complete the moving services at subpar quality and refused to provide refunds.

At various times, Gold Standard and the other defendants held out to consumers as Executive Van Lines, Imperial Moving Group, National American Van Lines, Razor Van Lines, Simple Path Moving, Spartan Moving and Storage, United American Moving and Us Pro Moving and Logistics—constantly changing names to dodge bad reviews. According to Attorney General Moody's complaint, these companies advertised top-quality moving services to consumers and claimed to complete the moving process with in-house professionals. After consumers paid large upfront fees required by the company, third-party movers were employed instead of the professionals promised. These third-party contractors often tried to negotiate new prices—even though the consumer already signed an agreement at a specified price. Reports from consumers described the third-party movers as unprofessional, often driving unmarked moving trucks or those available to the public for rent. The defendants also allegedly claimed to offer refunds for unhappy customers, but never paid the refunds.

Anyone who experiences a moving scam should contact the Florida Attorney General’s Office by visiting MyFloridaLegal.com or calling 1(866) 9NO-SCAM.

LINK: http://www.myfloridalegal.com/newsrel.nsf/newsreleases/E0224DDFB0FE1433852589120054C8E6?Open&

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