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Business Profile

Colleges and Universities

Colorado Technical University

Headquarters

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BBB Accredited BusinessA+Rated by BBB

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Accreditation Status

BBB accredited business seal

This business is BBB Accredited.

BBB has determined that Colorado Technical University meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Additional Info

Colorado Technical University at its headquarters and all its company-owned locations throughout the United States is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business.

BBB Rating

A+

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Important Information

Additional Info

Students that enroll at Colorado Technical University Online are advised to read the Enrollment Agreement to make sure they understand and agree to the terms, rules, and regulations set forth therein. The Institutional Refund Policy is an integral part of the Enrollment Agreement and is incorporated by specific reference.

Colorado Technical University Online's Institutional Refund Policy, refunds are calculated in accordance with the Institutional Refund Policy. Funds will be returned following the same hierarchy as the Return of title IV Funds policy followed by other aid sources, such as private loans, and then the student. There will be no refund of tuition and fees if a student completes any course during the quarter.

In the event that a student withdraws or is dismissed from all classes during the quarter, refunds of tuition and fees will be calculated according to the following refund calculation: Number of days remaining in quarter after withdraw date divided by total number of days in the quarter equals the percentage of refund.

Customer Complaint

Colorado Technical University's Student Grievance Procedure is designed so that a student's grievance can be investigated and addressed promptly and without undue delay. In order to achieve that, it is strongly recommended that students begin the steps outlined in the procedure at the first indication of a problem or concern. Should you need assistance initiating the University Grievance Procedure, please contact CTU's Office of the Ombudsman at [email protected]. The Office of the Ombudsman is available as a resource for students to mediate their complaints within the University, striving to provide a resolutions for all student concerns.

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