Precious Metal Dealers
Oxford Gold Group, Inc.Information and Alerts
Alert Details
This business has 1 alert.
Alert
BBB opened an investigation into this firm due to the number of inquiries we have received. Oxford Gold Group has been unresponsive to BBB regarding pattern of complaints, over the past few months, BBB has received an increasing number of consumer complaints relating to your firm, specifically, consumers allege their orders of precious metals have not been delivered to the depository. Consumers also allege receiving correspondence from the depositor stating they were no longer doing business with Oxford Gold Group, Inc. Furthermore, consumers allege not being able to get a response from Oxford with the details of their orders or refunds. On May 24 and June 07, 2024 the BBB contacted the company regarding our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.
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