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Business Profile

Mystery Shopping

Mystery Shopping Services

Information and Alerts

Service Area

  • AK
  • AL
  • AR
  • AS
  • AZ
  • CA
  • CO
  • CT
  • DC
  • DE
  • FL
  • GA
  • GU
  • HI
  • IA
  • ID
  • IL
  • IN
  • KS
  • KY
  • LA
  • MA
  • MD
  • ME
  • MI
  • MN
  • MO
  • MS
  • MT
  • NC
  • ND
  • NE
  • NH
  • NJ
  • NM
  • NV
  • NY
  • OH
  • OK
  • OR
  • PA
  • PR
  • RI
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • VI
  • VT
  • WA
  • WI
  • WV
  • WY

Important Information

This business is BBB Accredited.

BBB accredited business seal

BBB has determined that Mystery Shopping Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Additional Info

In July 2025, BBB received a notice that Mystery Shopping Services’ name and logo is being used by scammers. The imposter is contacting individuals, often via text or email, to inform targets that they’ve been selected for a mystery shopping job to ‘audit’ another business by purchasing gift cards with a fake check.

The business asks consumers to review the following information:



How To Spot, Avoid, and Report Fake Check Scams | Consumer Advice (FTC)

We do not engage in gift card or check scamming schemes nor will we ever pay for services in advance.”



If you are the target of a scam, please consider reporting it to bbb.org/scamtracker.


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