Ticket Brokers
GoodSeatTicketsInformation and Alerts
Accreditation Status
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Important Information
Customer Complaint
Recently, BBB has received complaints for this company that allege billing, advertising, product, refund, advertising, contract, sales, warranty, and customer service issues. Complaints allege that this business sells tickets to sports games, concerts, plays, musicals, and other events. Consumers report that when they purchase tickets from the company, the tickets that are received may not arrive as originally advertised. Specifically, complainants allege that the tickets they receive have a lower face value or are in a different seating location than the tickets they originally purchased. Customers also state that the business charges high service and mailing fees. Others report difficulty reaching the business when problems arise with the tickets they purchased from the business. When customers ask for a refund, they may, in some cases, be denied their refund. As of February 27, 2014, Good Seat Tickets is responding to all BBB complaints.
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