In this episode, Joe Ducey and his team from the Better Business Bureau call out scammers posing as tech support representatives. The scammers employ various tactics, including:
- Tricking victims into believing their computers are infected with viruses.
- Pressuring victims to purchase gift cards or make payments to resolve the "issue."
- Using remote access to gain control of victims' computers and steal personal information.
The episode highlights the importance of being cautious when dealing with unsolicited calls and tech support requests. Listeners will learn how to identify common scams and protect themselves from falling victim.
Key takeaways:
- Be wary of unsolicited calls: Do not provide personal information or make payments to unknown callers claiming to be from tech support.
- Verify the legitimacy of the caller: If you receive a call from someone claiming to be from a reputable company, hang up and call the company directly using a phone number you know is legitimate.
- Do not allow remote access: Never grant remote access to your computer to someone you do not know and trust.
- Be cautious of urgent messages: Scammers often use a sense of urgency to pressure victims into making quick decisions.
- Report scams: If you believe you have been the victim of a scam, report it to the Better Business Bureau and local law enforcement.
