Concerned with the way a business operates?

BBB serving Metro New York works to identify marketplace practices that are deceptive, misleading, unethical, or should be called into question. The purpose of BBB investigations is to help inform the public on what actions may be taken avoid fraud and protect against being victimized.

Concerned with the way a business is operating in BBB Metro NY's service area?

Do you have information about a deceptive business practice in New York City, Long Island, or the Mid-Hudson region? Tell us about it. Help Better Business Bureau investigate and warn others by reporting what you know using our form.

Please provide as much information as necessary to understand the scope of the problem. In order for us to conduct an inquiry, you must provide the following:

  1. The name of the business
  2. Any other contact information for the business that you have
  3. An explanation of the concern

We may contact you with additional questions.

Due to the high volume of information, we are unable reply directly to every submission.

PLEASE NOTE: If you are a consumer requesting the BBB’s help in resolving a dispute with a company, please click here to use our complaint form. Tips sent using this form are not treated as formal complaints against a business.

Personal information to shop online. Filling electronic form on internet with laptop. Digital customer info on website. Man buying a service or ordering a product

Click the button to fill out our form and let us know that you have a concern about a way a business within the BBB Metro NY service area is operating.

digital marketing concept, online advertisement

Have you seen an advertisement that seems suspicious or too good to be true? It may be in violation of the BBB’s Code of Advertising. Let BBB Know.