Frequently asked questions
If you need to change your invoice/billing date please contact your BBB Account Rep and they will get your invoice date changed for you. The date will take effect on your next charge.
You can pay for BBB Member Accreditation online via your Business Account login. Once logged in, click on My Billing, you can Pay your Invoice or Update Payment Information.
In My Billing you can:
Pay your invoice
Update payment information
Invoice & payment history
View your return on investment
BBB does not accept payment by check for a monthly payment. BBB accepts a check for the full amount of dues. BBB also accepts credit cards or ACH payments.
BBB accepts:
MasterCard
Visa
Discover
American Express
ACH is a direct debit from your bank account.
Your BBB Account Rep can remove your business from the monthly payment plan and you’ll be placed on a full pay plan.
BBB does not charge a late fee.
Pay your invoice
Update payment information
Invoice & payment history
View your return on investment
BBB accepts major credit cards and ACH for automatic withdrawal on a payment plan or for a one-time pay in full, or pay in full by check.
BBB accepts:
MasterCard
Visa
Discover
American Express
ACH is a direct debit from your bank account.
t’s possible that your payment and the invoice crossed in the mail. If you want to verify that BBB has received your payment, please contact your Account Rep or you can contact BBB at 508-652-4888.
Yes, BBB Member Accreditation is a continuous agreement. You will be notified 30 days before your BBB Member Accreditation is due to renew. BBB will charge the credit card/bank account we have on file for your dues come your renewal date.
To cancel you BBB Membership, please login to your BBB Account.
From the menu at the bottom of the page and select " Request to Cancel My BBB Accreditation".