• BBB Business Profile: Your company will have a comprehensive BBB Business Profile on the BBB's platform. This offers enhanced visibility and is often the first place potential clients look to verify the reputation and legitimacy of a business.
  
  Comprehensive online presence. Your BBB Business Profile will highlight your service area and all your locations across the USA. This ensures that potential clients on BBB.org and from Google search results can easily find and engage with your business no matter where they are.

• Dedicated BBB account representative: You won't be left to navigate the world of BBB alone. A dedicated representative will be assigned specifically to your business. They will be your direct point of contact and guide for anything related to the BBB.
  
  Your dedicated rep isn't just a contact; they're an advisor. They'll proactively make suggestions to enhance your business's presence, performance, and customer engagement through the BBB platform.
  
  
• Consolidated billing: Simplify your financial dealings with the BBB. Instead of multiple invoices and statements, you'll receive a single, consolidated bill for all your interactions.
  
  
• Branding and recognition: Your business's logo will be prominently displayed on:
  - BBB.org, the primary website that millions trust for business reliability.
  - Showcased on the BBB Community Patron page
  - Prominently displayed on social media channels
  - Local BBB events, ensuring local recognition among peers, competitors, and potential clients.
   
• Co-authored content: Create (your business and BBB together) and share content via articles, blog posts, social media posts and videos. Co-authored content is a great way to create high-quality, informative, and engaging content.
  
  
• Use of the BBB Seal: The BBB Seal is a recognized emblem of trustworthiness and integrity. You can prominently display this seal on virtually any platform or material related to your business, amplifying your company's trust factor. 
  
  
• Centralized complaint & customer review management:  One of the standout features is the centralized system for managing both complaints and customer reviews. This unified approach ensures that feedback from your customers, whether positive or negative, is systematically addressed. All reviews and complaints will be channeled through a single point, streamlining the process and ensuring consistency in response and resolution. The centralization not only enhances the user experience for your clients but also simplifies the feedback management process for your business. By having a consolidated view of customer feedback, you can more effectively identify areas of improvement and track the performance of implemented changes. This dedicated system reaffirms the BBB's commitment to fostering transparency, trust, and open communication between businesses and their clients.
  
  
• BBB4Good: BBB4Good enables purpose-driven businesses to become "BBB4Good Verified" by vetting their social good activities with BBB. BBB4Good empowers consumers to choose businesses that reflect their values and purpose-driven businesses to stand out in the marketplace.
  
  
• BBB benefits & business solutions: Your local BBB offers unique opportunities and solutions. These benefits and business solutions your local BBB provides will be fully available to your business, enhancing your connection with all local communities you do business in and potential local clients.

“BBB’s guidance has helped us focus on ways to strengthen relationships with our current supporters, open doors for new, and change the narrative for some doubters.  This is a tremendous step forward for us.  We are not perfect, but we strive to be.   Your proactive efforts have not gone unnoticed.  It’s one thing to be available when we need you.  It’s another to make yourself available…. continually looking out for us and helping us navigate and avoid potential roadblocks.

 I will never see BBB as a “complaint department” again.  BBB is a solutions champion!” 

Petland LLC