BBB Business Profiles helps you answer people's questions.

Can I trust this company?

Is this company reputable?

BBB Business Profiles With:

BBB letter grade rating
Read customer reviews
Read complaints
and over 90 other valuable details of information

BBB Business Profiles include over 90 informational data points & attributes about your business and are designed to provide your customers with information about your business.

Business profiles

BBB Business Profiles are designed to provide your current and potential customers with information about your business, including any enhanced services you provide and a visual display of your business through photos, videos and your business logo.

The closer you are to providing your information on over 90 information data points & attributes about your business and completing 100% of your Business Profile, the more valuable your profile becomes to potential and existing customers!

Please Note:
Business Logo, Videos, Photos and the BBB Accredited Business Seal only dsiplay on BBB Member Accredited Business Profiles.

View an example

So what's included in a Business Profile?

Some of the content is applicable for all businesses. Other content is based on the individual business.

Basic information

Business Name(s)
Address(es)
Phone Number(s)
Fax Number(s)
Contact People and Titles
Business Management
Type of Business
NAICS
Type of Entity: Corporation, Sole Proprietorship, etc
Date and State Established in
Date File Opened
Employee Count
Service Area
Overview of Products and Services Offered
BBB Letter Grade Rating
Accreditation Status
Customer Reviews Star Rating

Additional information

Photo(s) of the Business
Video(s) of the Business
Business Logo
Email Address
Website URL
Social Media URL(s)
Twitter Feed
Customer Reviews
Complaints
Licensing Information
Months in Operation
Date and State Incorporated in
Date Accredited
Years and Months of Continuous Accreditation
Business Owners' Background Information
Owner Demographics: Veteran Owned, Family Owned, etc.
BBB Program Participation
Ticker Symbol
Public Company
Methods of Payment
Hours of Operation
Refund & Exchange Policy
LGBTQ-Friendly
Transgender Safe Space
Telemedicine
For Painters: Primary Preferred Paint Brand
Price Range
Green Certification(s)
Brands You Sell
Products You Sell
Parking
Air-Conditioned
Online Check-In
COVID 19: Operational Business Status
Safety & Health Protocols
Provides Emergency Service?
Wifi?
Chain Store?
Curbside Pickup?
Provides Delivery?
Provides Pickup?
Pet-Friendly?
Online Store?
In-Store Shopping?
Online Classes?
Online Meetings?: Zoom, Google Meet, Microsoft Teams
Online Appointments?
Online Estimates?
For Restaurants: Reservation Link, Cuisine, Menu Link

Coming soon

Financial Markets
For Hotels/Motels/B&B: booking.com
About the Owner: Education, Business Philosophy, Customer Philosophy
For Tax Preparers: Professional Credentials, Annual Filing Season Program Participant, PTN
For Restaurants: Service Type, Menu Type, Price Range $, Open Table/ Resy/Tock

BBB added information (if applicable)

Alert(s)
Out of Business
Mail Returned
Advertising Challenge
Government Action
Bankruptcy
Licensing Suspension/Revocation
Pattern of Complaints
Trademark Infringement
Referral Assistance

Update your profile

Enhance your BBB Business Profile to attract customers and provide accurate information about your business!

Note:
Some information only pertains to BBB Member Accredited Businesses.

Including but not limited to:

Get a Quote/Get Connected/Book Appointment
Accredited Business Seal
Date Accredited
Business Logo
Photos
Vidoes

What is a BBB Business Profile?