BBB Serving Central and Western MA and Northeastern CTKey Staff

Lisa K Swanson

CEO

Crystal Garry

Director of Finance

Greg Hulecki

Senior Director of Sales & Customer Experience

Megan MacBride

Director of Marketing & Communications

Shannon Manassa

Director of Operations

Vickie Beaudoin

Accreditation Standards Administrator

Dyan Barbieri

Trade Practices Consultant

Julian Finlayson

Trade Practices Consultant

Luisa Heffernan

Accredited Business Marketing Specialist

Cassidy Shaw

Accredited Business Services Team

Danielle Klash

Business Development Representative

Joseph Shirley

Accredited Business Services Team

Lauren Thibeault

Business Development Associate