BBB of Greater MarylandStaff

Mike DiGiacomo

President and CEO

Sam Scaife III

Vice President of Operations

Joann Francavilla

Strategic Partnership Manager

Monica Miles

Director of Strategic Partnerships

Dawn Clabaugh

Director of Accreditation & Retention

Diamond Savage

Accredited Business Engagement Specialist

Jennifer Shepherd

Business Accreditation Specialist

Morgan Miller

Administrative Assistant

Ralph Tolbert

Operations Manager

Lisa Clay

Dispute Resolutions Team Lead

Heather Pigott

Dispute Resolutions Specialist

Mackenzie West

Dispute Resolutions and Investigations Specialist

Arlene Wentz

Senior Manager, Accredited Business Standards and Compliance

Michael Salamon III

Consumer Engagement and Data Quality Manager

Clay Campbell

Director of Marketing

Eliza Andrew

Marketing Coordinator