BBB of Greater MarylandStaff

Mike DiGiacomo
President and CEO
phone number: (410) 347-3981
Sam Scaife III
Vice President of Operations
phone number: (410) 347-1563
Joann Francavilla
Strategic Partnership Manager
phone number: 410-935-9220
Monica Miles
Director of Strategic Partnerships
phone number: 410-735-1815
Dawn Clabaugh
Director of Accreditation & Retention
phone number: (410) 347-3980
Diamond Savage
Accredited Business Engagement Specialist
phone number: (443) 977-4230
Jennifer Shepherd
Business Accreditation Specialist
phone number: (443) 963-2443
Morgan Miller
Administrative Assistant
phone number: (443) 589-7572
Ralph Tolbert
Operations Manager
phone number: (410) 347-3936
Lisa Clay
Dispute Resolutions Team Lead
phone number: (410) 347-9761
Heather Pigott
Dispute Resolutions Specialist
phone number: (410) 347-3937
Mackenzie West
Dispute Resolutions and Investigations Specialist
phone number: (410) 735-1586
Arlene Wentz
Senior Manager, Accredited Business Standards and Compliance
phone number: (410) 347-7519
Michael Salamon III
Consumer Engagement and Data Quality Manager
phone number: (410) 332-0271
Clay Campbell
Director of Marketing
phone number: (410) 347-3998
Eliza Andrew
Marketing Coordinator
phone number: 443-963-2447

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