BBB of Chicago and Northern Illinois announce the Torch Awards for Ethics Winners for 2025 (artwork created by bbb chicago ) (BBB of Chicago and Northern Illinois)
BBB Chicago and Northern Illinois is proud to announce the 2025 winners of the esteemed BBB Torch Awards for Ethics and Excellence, recognized as one of the most prestigious accolades for brand and reputation-building.
The Torch Awards celebrate businesses in Chicago and Northern Illinois that have demonstrated a commitment to trust, ethics, and exceptional service. Open to companies with a minimum of three years in operation, these awards honor those who have set the standard for excellence in their industry.
Torch Awards categories are judged on company size, based on the number of employees, and there are also two specialty categories. They are Minority-Owned and Operated businesses and Woman-Owned and Operated businesses.
Steve J. Bernas, president and CEO of the BBB says, “The Torch Awards are the highest honor the BBB can award to a business. These awards are presented annually to outstanding businesses in recognition of their commitment to high standards in character, culture, customers, and engagement with their community. We are so proud to welcome our new winners into the Torch family.”
The winners announced for 2025 include:
(Minority-owned & operated) - MOOvers Inc. - Chicago
Moovers Chicago strives to deliver a flawless moving experience during your time of transition. Customer satisfaction is the ultimate goal driving every aspect of our business, from our knowledgeable service staff to our competent moving personnel. Built on thousands of successful moves across the Chicago Metropolitan area, our core values ensure responsible, safe, and professional service. We utilize high-quality equipment to maintain the excellence our customers have come to expect and review. We are Chicago’s Local Movers.
(Woman-owned & operated) – Electronic Processing of North America (EPNA) – Evanston
Electronic Processing of North America, LLC (EPNA) processes credit card and check (ACH) payments for businesses—whether in person, online, or on the go. Based in Evanston, Illinois, EPNA is the clear choice for secure, transparent, and cost-effective payment processing. Built on honesty and integrity, with no contracts, no surprise fees, and no rate increases. EPNA serves businesses in manufacturing, professional services, retail, restaurants, e-commerce, and nonprofits, while partnering with community banks and organizations that refer businesses seeking fair, reliable payment solutions. EPNA’s consultative approach educates every merchant on fees and processes, helping them understand costs to maximize their profits.
(1-9 employees) Happy Cleaning Services - Elgin
Happy Cleaning Services, based in Elgin, Illinois, is a proud family and woman-owned business. Founded by Agueda Bernadi, what began as a way to support her family as a single mother has grown into something much deeper — to serve with love and to foster a dedicated, empowered team. Built on the belief that cleaning goes beyond appearance, the company strives to bring peace and comfort to every home. Guided by its core values of Communication, Happiness, and Integrity, Happy Cleaning Services proudly serves the community with professionalism and heart, believing that every clean home brings peace, balance, and the chance for a fresh start.
(10-49 employees) Creative Carpet and Flooring – Mokena
Creative Carpet & Flooring is a family-owned flooring company serving Chicagoland and Northwest Indiana with two showrooms in Mokena, IL, and Highland, IN. For over 35 years, we've been committed to exceptional customer service, quality products, and community involvement. We specialize in carpet, hardwood, vinyl, tile, laminate, and commercial flooring, along with professional installation, carpet cleaning, and hardwood refinishing services.
(50-99 employees) M&M Home Remodeling Services – Arlington Heights
M&M Home Remodeling is your trusted partner for high-quality home improvement services, specializing in roofing, siding, windows, and exterior renovations. With decades of experience, we combine expert craftsmanship with premium materials to protect and enhance your home. From small updates to complete transformations, we focus on delivering reliable, lasting results with exceptional customer care. Your home’s beauty, safety, and value are our top priorities.
(100-499 employees) Marquette Bank - Chicago and 19 other branches
Marquette Bank, founded in 1945, is a full-service, neighborhood bank that serves the financial needs of individuals, businesses, and communities in Chicagoland. Marquette Bank offers retail banking, home lending, trust, insurance, investments, wealth management, business banking and commercial lending. The bank has 20 branches including locations in Chicago, Bolingbrook, Bridgeview, Evergreen Park, Hickory Hills, Lemont, New Lenox, Oak Forest, Oak Lawn, Orland Park, Summit and Tinley Park, Illinois.
(500-1,499 employees) Four Seasons Heating, Cooling, Plumbing & Electric - Chicago
Four Seasons has proudly served Chicagoland for over fifty years with one guiding principle-always do what’s right. As a two-time BBB Torch Award for Ethics recipient, we’ve built our reputation on integrity, transparency, and trust. Our 27,000+ five-star reviews reflect decades of dedication to customers, employees, and community. Every service call is an opportunity to uphold the values that define us: honesty, craftsmanship, and care. At Four Seasons, earning trust isn’t a goal-it’s our foundation, and the standard that continues to guide everything we do.
(BBB Torch Awards Hall of Fame) Additionally, the fourth awardee inducted into the BBB Torch Awards Hall of Fame was IPM Integrated Project Management.
Integrated Project Management Company, Inc. (IPM) is a business consulting firm focused on solving complex business problems and implementing proven solutions, enabled by strong program and project management. We tackle critical challenges and provide high-value services in life sciences, healthcare, consumer products, industrial products, and other sectors. Our project management foundation and industry expertise, combined with leadership, communication, and decision-making skills, ensures clients enhanced success, minimized risk, and long-term sustainability. And IPM’s values-based culture fosters working relationships that enhance productivity and mutual respect.
Since its inception in 1988, IPM has served more than 600 clients and completed more than 5,000 projects. Clients trust IPM for solutions in operations excellence, business process and technology optimization, product development and lifecycle management, and other critical priorities. Headquartered in Chicago, IPM has regional offices in Boston, St. Louis, Los Angeles, San Francisco, Minneapolis, and Parsippany. IPM was a recipient of the 2018 Malcolm Baldrige National Quality Award.