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BBB Tip: Business Email Compromise

By Better Business Bureau. February 27, 2020.

This financial fraud targets businesses engaged in international commerce. Scammers use malware to gain access to company email and instruct accounting employees to send money to another company overseas. The FBI calls this scam “more sophisticated” than other scams aimed at businesses.

How the Scam Works:

You receive an email from your company CEO, who is out of the country on business, asking you to arrange a wire transfer of a large sum of money to a “supplier” or “business partner” in another country. The request is similar to transactions you’ve handled in the past.

Unfortunately, sophisticated scammers – believed to be part of organized crime groups from Africa, Eastern Europe, and the Middle East – are targeting companies that regularly work with suppliers in foreign countries and routinely send large sums via wire transfer. Businesses of all sizes can be targets, and the scam is growing.

Tips to Spot This Scam: 

  • Be suspicious of change. An email request for a wire transfer to a new vendor (or to an old vendor at a new address) is a big red flag. Be especially wary of requests for confidentiality or pressure to move quickly on the request. If at all possible, voice-verify the request with the person requesting it. 
  • Pay close attention to the email address. One trick of scammers is to use a domain name that is almost exactly like the company URL, maybe off by just one letter (for instance, .co instead of .com).

Read our full investigative study on business email compromise scams. 

To report a scam, go to BBB Scam Tracker.

To learn how to protect yourself, go to “10 Steps to Avoid Scams”.