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BBB Events

Reputation Ready 2.0: Elevate, Enhance, and Empower Your Business | New insights and expert guidance to help small and local businesses build, protect, and strengthen their reputation.

Customer review satisfaction feedback survey concept. User give rating to service experience on online application. Customer can evaluate quality of service leading to reputation ranking of business.

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Register Here

Get your guide to reputation management here!

Back by popular demand—but taken to the next level! Reputation Ready returns with new insights and expert guidance to help small and local businesses build, protect, and strengthen their reputation.

You'll learn to:

* Master the Art of Trust – Learn how to proactively shape your reputation, respond to reviews with confidence, and create a business culture that inspires loyalty.
* Tackle Negative Feedback Head-On – Turn challenges into opportunities and craft responses that build credibility, not crisis.
* Expand Your Influence – Position your business as an industry leader through awards, PR strategies, and community engagement.
* Practical Strategies & Key Takeaways – Gain actionable insights and proven techniques to effectively manage your reputation.

Whether you're new to reputation management or returning to refine your approach, this event will give you next-level strategies to grow your business and enhance Trust in your brand.

BBB of Central Ohio is partnering with The Review Solution to share how online reviews greatly influence consumers' behavior. Moira Balangue, Executive Vice President of The Review Solution and BBB's Stephanie Evans, Business and Consumer Engagement Consultant, will demystify online reviews and discuss how they ultimately impact your bottom line. You'll learn best practices for requesting reviews, leveraging effective review response tactics, and ways to identify business opportunities.

Also, learn the benefits of the free mobile Review app available for Accredited Businesses that can request customer reviews with just a single click!

Register Here to attend live, or to receive a link to the recording to enjoy at your convenience! 

RECORDED PRESENTATION - ATTEND LIVE OR REGISTER TO ACCESS THE RECORDING

April 17th, 2025

12:00 - 1:00 PM EST