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Identity theft scams

Identify common scams targeting consumers and businesses, and get tips on how to avoid falling victim to fraudulent schemes.

Identity theft is one of the most common types of scams.

BBB has tips for consumers to avoid identity theft impostors, government impostors, phishing attempts, and impostors targeting businesses.

Identity theft scams targeting consumers:

Impostor scams

Some dishonest characters are pretending to be the BBB to steal information and money from unsuspecting businesses and consumers. Look for these red flags to avoid a BBB impostor scam.

If a friend asks for a favor, you do it, no questions asked. Right? Time to rethink that policy. In this new con, a scammer poses as a friend asking for a simple favor. 

Scammers have long used social media to impersonate people you know and trust, but recently they’ve been using a new tactic: text messages with a spoofed caller ID. This scam can be hard to spot at first glance, so watch out for the warning signs.

You may be used to getting text messages and emails from your boss, which is why a recent texting scam is so effective. Scammers find out where you work and pose as the CEO or other executive. Be on guard and don’t share money or information – be it your own or your company’s.

Fake business correspondences

Impersonation has always been a common and effective tactic used by scammers. If a hacker can compromise a company’s voicemail system, they can follow up with customer inquiries (and request payment and personal information) without the business ever knowing.

Email continues to be a popular avenue for scammers who want to steal consumers’ personal and financial information. To trick consumers into clicking links and providing personal information, scammers are posing as legitimate businesses and emailing consumers.

Phishing scams

BBB Scam Tracker is receiving reports of scammers masquerading as legitimate loan providers. The phony lenders guarantee a quick loan with no upfront fees. But victims who provide their banking information to the scammers are left in the negative.

Once Prime Day ends, scammers may just be getting started. Con artists have been known to send phony emails and texts that look like messages from major retailers, instructing you to redeem the reward points accrued during your shopping days. Just hit delete on these phishing messages! 

The latest social media scam is yet another phishing scheme designed to scare Facebook users into sharing their login credentials. Here’s how you can spot the scam and protect your account from hackers.

Government impostor scams

Government impostor scams are highly prevalent and pose a significant threat to consumers and businesses. BBB has tips to help you understand the different types of government impostors, recognize the signs, and protect your personal information.

      

Identity theft scams targeting businesses

Business impostor scams

When you file an application with the United States Patent and Trademark Office (USPTO) or the Canadian Intellectual Property Office, your mailing and email address become public record. Unfortunately, this makes you a potential target for patent and trademark solicitations. 

Con artists send out fake invoices in hopes of tricking businesses into paying for services or products they never requested or received. Follow this advice to spot this scam and avoid falling victim.

Scammers have long impersonated government officials and agencies to trick victims into giving up money or personal information. Now, they’re targeting business owners and confusing them into giving up their information. 

Small businesses looking to hire a freelancer online, beware. Scammers are creating fake accounts on freelance platforms. They use photos and resumes of real professionals and entice businesses with low rates.

Scammers know that your online reputation can dramatically affect your business. That’s why they’ve come up with this new scam. Beware of fake copyright infringement notices that prompt you to share your social media credentials.

This scam can seriously affect a business’ reputation. If you own a company, watch out for scammers trying to steal your Google Business Profile — along with all the good reviews you worked so hard to get.

Additional identity theft resources

Learn what identity theft is, how to tell if someone’s stolen your personal information, and some surprising facts you might not know.

Take steps to protect your identity from data breaches, child and student theft, and tax fraud.

Learn how businesses can protect themselves against identity theft, safeguard sensitive information, and monitor their online reputations.

Access trusted resources to help you recover from identity theft and navigate the recovery process.