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BBB Business Review

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BBB Accredited Business since

fatwallet.com

Phone: (888) 634-0098 100 E Grand Ave, Beloit, WI 53511 http://www.fatwallet.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a website offering internet coupons offering savings on a variety of products and services nationwide.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that fatwallet.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for fatwallet.com include:

  • 15 complaint(s) filed against business

Factors that raised the rating for fatwallet.com include:

  • Length of time business has been operating
  • Response to 15 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

2 Customer Reviews on fatwallet.com
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: August 16, 2012 Business started: 01/01/2002 in IL Business started locally: 05/01/2005 Business incorporated: 08/26/2011 in DE
Type of Entity

Corporation

Business Management
Mr. Ryan Washatka, President Ms. Linda Schemel, Executive Assistant
Contact Information
Customer Contact: Mr. Pat Nelson, Customer Service
Principal: Mr. Ryan Washatka, President
Business Category

Internet Shopping Advertising Specialties Advertising - Internet Online Retailer Electronic Shopping (NAICS: 454111)

Alternate Business Names
Fat Wallet Fatwallet, Inc
Industry Tips
Avoiding Overspending While Shopping Ebay Shopping Tips

Customer Review Rating plus BBB Rating Summary

fatwallet.com has received 4.13 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.