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Find a Location

American Strategic Insurance Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerican Strategic Insurance Group

    Insurance Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    226 complaints closed in last 3 years

    95 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/29/2004

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The ASI group offers personal lines residential property insurance, commercial lines property insurance, personal umbrella insurance, flood and excess flood insurance in over half the country and plan to cover the rest by 2017.

    Business Details

    Location of This Business
    1 Asi Way N, Saint Petersburg, FL 33702-2514
    BBB File Opened:
    5/24/2002
    Years in Business:
    26
    Business Started:
    8/18/1997
    Business Incorporated:
    8/18/1997
    Accredited Since:
    1/29/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of D026595 for this business, issued by Department of Insurance

    These agencies may include:

    Department of Insurance

    2295 Victoria Ave Ste 163

    Fort Myers FL 33901

    (239) 461-4000

    BBB records show a license number of A178729 for this business, issued by Department of Insurance

    These agencies may include:

    Department of Insurance

    2295 Victoria Ave Ste 163

    Fort Myers FL 33901

    (239) 461-4000

    Type of Entity:
    Corporation
    Alternate Business Name
    • ASI Underwriters Corp.
    • ASI Assurance Corp
    • ASI Lloyds
    • ASI Preferred Insurance Corp
    • Progressive Property Insurance Corp.
    Business Management
    • Mr. David Pratt, President
    Contact Information

    Principal

    • Mr. David Pratt, President

    Customer Contact

    • Mr. John F. Auer, President
    • Ms. Marlene Omlor, Manager
    • Mr. Kevin R. Milkey, Vice President
    • Mr. Marc Fasteau, Chairperson
    • Ms. Dana Horbach
    • Ms. Veronica Pacocha
    • Mr. Sean Ivy, Supervisor
    • Ms. Kathleen Sundberg, General Counsel
    • Mr. David Pratt, President
    Additional Contact Information

    Fax Numbers

    • (727) 374-0466
      Primary Fax
    • (727) 822-8765
      Other Fax

    Phone Numbers

    Customer Complaints

    226 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    In April of 2022 my house was hit by an intoxicated driver at 3am. Car went through my living room. I called them and they provided phone numbers to people for help to get fixed. However my rates have over doubled since then and they have not contacted me about perusing the drivers insurance company. Or have I received my deductible back when I told I would. Now my esgrow is through the roof and no other company will give me a break ** of this claim. This shouldnt be held against me. Progressive should go after the drivers insurance. I did provide them with police report ect in the beginning and then nothing until now I get to see it reflected in my house payment. I have called 3 times and go through all the prompts and everything to be disconnected or hung up on.
    Read More

    Customer Reviews

    41 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kristin R

    1 star

    03/26/2024

    I have tried to reach out for 3 days straight and have sat on hold ranging from 45 mins to over an hour, only to get people who claim they don't have my policy and it is thru Progressive. Progressive has their info on the declarations page! No one will even listen to me and will transfer me before I am able to get a full sentence out. They literally could care less and Progressive will not speak with me because ASI holds the policy! What am I supposed to do if I want to cancel and go with a new company? They make it impossible to talk with someone so you give up and get stuck with their substantial yearly increases on a tiny Villa that shares a roof structure with neighbors to where our HOA puts money in a pool to replace the rooves every 10 years! Since 2021, it has gone up literally 350%.

    Local BBB

    BBB of West Florida

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