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BBB Accredited Business since

Mr. Chem-Dry

Phone: (801) 298-8125 Fax: (801) 294-8024 View Additional Phone Numbers 1164 W 850 N, Centerville, UT 84014 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Chem-Dry Franchise in Northern Utah offering carpet cleaning, upholstery and furniture cleaning, tile & grout cleaning, rug cleaning, green cleaning, pet urine odor removal, and water damage cleanup in Salt Lake, Weber, Davis and Utah Counties.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mr. Chem-Dry meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mr. Chem-Dry include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Mr. Chem-Dry
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6

Additional Information

BBB file opened: December 10, 2004 Business started: 12/28/2001 Business started locally: 12/28/2001 Business incorporated 11/03/2003 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
Phone Number: (801) 530-6628

Type of Entity


Business Management
Mr. Daryl Olsen, President
Contact Information
Principal: Mr. Daryl Olsen, President
Business Category

Carpet & Rug Cleaners Deodorizing & Disinfecting Water Damage Restoration Water Mitigation Fire & Smoke & Water Clean Up Furniture Cleaning Motor Home - Carpet & Upholstery Cleaning Odor Neutralizer Recreational Vehicles - Carpet & Upholstery Cleaning Smoke Odor Counteracting Service Tile & Grout Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Fire & Flood Emergency Service Auto Upholstery Cleaning Building Cleaning - Exterior

Products & Services

Mr. Chem-Dry sells the following brand(s): Chem-Dry, Chem-Dry Carpet Cleaning

Mr. Chem-Dry offers the following product(s): Chem-Dry Spot Remover

Method(s) of Payment
Cash, Checks, Credit Cards, Insurance Payments
Refund and Exchange Policy
Full guarantee for carpet cleaning, furniture & upholstery cleaning, tile & grout cleaning, air duct cleaning and water damage cleanup.
Service Area
Carpet Cleaning, Furniture Cleaning, Tile & Grout Cleaning, And Water Damage Cleanup Services In Salt Lake, Davis, Weber, & Utah Counties
Business Management

Daryl Olsen is also listed as an officer of The Flood Company. A separate BBB report is available for The Flood Company.

Products & Services

Carpet Cleaning
Upholstery and Furniture Cleaning
Tile & Grout Cleaning
Rug Cleaning Plant
Pet Urine Odor Removal
Deodorizing Services
Green Cleaning
Water Damage Cleanup
Water Damage Restoration & Repairs

Customer Review Rating plus BBB Rating Summary

Mr. Chem-Dry has received 5 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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