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Business Profile

Property Management

GSP Management Company

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I live in a mobile home and pay rent to gsp mgt and they supply the water and sewer lines that I pay for every month for my usage. I have not been able to live in my home since November 13th 2022 due to a clog or broken sewage line. The company took my rent and water and sewage payments in Nov and Dec of 2022. They are also charging me rent for Jan and since I’m withholding the rent they are charging late fees. I signed a lease through them stating they are responsible for the sewage maintenance. I have never been contacted from them to accommodate any living expenses or to house me in a hotel. I had to ask my daughter to stay with her and we are at 2 months now and I have over stayed my welcome. Short term for anyone is fine not long term. I can’t use any water or sewage at my mobile which required me to leave my home. The company has no expected date as of 1/11/2023 at this point of fixing it. They have a park manager that I call on a weekly and daily basis to find out if there is any progress. He also makes no effort to contact me about things that are going on. When you call the management company the women that are there are very rude and unhelpful. They also don’t call you back when you leave a message. I’m 71 years old this is ridiculous at this point. Something needs resolved quickly.

GSP Management Company is NOT a BBB Accredited Business.

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