Online Retailer
Toasty HeaterInformation and Alerts
Alert Details
This business has 1 alert.
Alert
On January, 24, 2024, Toasty Heater came to the attention of BBB. At that time BBB had received an influx of complaints regarding the order, delivery and quality of portable heaters and return/refund issues. Consumers either never received their orders, had trouble reaching the business or complained the business did not uphold their return/money back promise. BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business. On May, 21, 2024, BBB checked the websites related to the business in order to determine when they were created and if the business was registered. The websites appear to be created in 2023 and 2024 and the business NOT registered in Ohio.
On May, 23, 2024, BBB sent an email/letter to Toasty Heater requesting the following information:
- Physical Location(s)
- Preferred method of contact (mail, fax or email)
- A brief description of the products or services your company offers.
- Proof of Licensing/Registrations, in what states and Official name of business.
- Information on how and where your company advertises & connection to Matrix Portable Heater, Electric Lighters, Offer Scoop, LightHausUSA and Awesome Brush.
BBB also requested any additional information that would enable BBB and consumers to better understand the business. BBB did not receive a response.
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Service Area
- Summit County, OH
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