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Business Profile

Ecommerce

Bright Vision Distribution LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/09/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Subject: Request for *************************************** Fraud Mining Automatic / Bright Vision DIGITAL Dear *********** am writing to seek guidance regarding a potentially fraudulent investment I made with a company called Mining Automatic, which operated under the name Bright Vision DIGITAL (BVD).Approximately one year ago, I wired $75,000 USD to this company through *******, where their account is held. They had advertised on ********, promising annual returns of 36% through cryptocurrency mining. However, over the course of the past year, I have not received any of the promised returns, not even a fraction of what was indicated.Despite numerous follow-up requests, I have only received vague excuses and empty promises. Recently, I was informed that the company is being offered for sale, and they are now discussing other unrelated and confusing investment opportunities instead of addressing my original investment.I have repeatedly requested updates, specifically asking for the return of my principal investment, but I have not received any *********** investment was made under what I believed to be a binding contractual agreement, which I now believe has been entirely violated.I am requesting assistance from the BBB or relevant authorities to determine:1.Whether I have been a victim of investment fraud,2.Who I can contact for further investigation, and ***** I can compel a response from Mr. *** ***** at Bright Vision DIGITAL (Email: **************************************************************** that my capital is to be returned to me without procrastinations.Any guidance you can provide on how to proceed, including which department or agency can help me recover my investment, would be greatly appreciated.Thank you for your attention to this matter.Sincerely,***** *****

    Customer Answer

    Date: 06/20/2025

    I have not heard from the business in response to my complaint. Please note, I am seeking refund of $75,000.00 of my complaint can be adjusted to reflect the desired amount of settlement. 

  • Initial Complaint

    Date:05/09/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bright Vision is a portfolio company that owns and controls several other brands. Such as: Mining Automatic, Bright Vision ***************, **************, RankOne eCommerce, Steady Stack, and others. Buyers Beware. They had me sign a 5 year agreement for an investment repayment term and then stopped any payouts. Since before I became a client, and up to early February of 25, they advertise 4-7% monthly returns. However, my results have not been as high as advertised I signed my agreement in late May 24 for an investment of 1 Bitcoin and 8 Ethereum crypto currency coins. First payment wasnt received until mid August. Its about a 90 day set up after you buy in. Fine.Then, supposedly, they will pay out ~2% every two weeks. After the 90 day set-up, they actually paid ~1.5% for about 6 months, then broke the contract, and stopped paying anything. They say their payment takes 7-14 business days to be received, AND it costs about 8-10% of what youre owed. My $1,650 payout has been received in my wallet sometimes as less than $1,500 net. I have asked many people there, and they will not provide an itemized receipt for the cost to send my payout. Theyll tell sweet little lies, and keep delaying payouts so you make less income annually. Some excuse always came up. Then, they start skipping payments altogether like a bad renter. Now, they want to force me to use some unknown, internally developed , new algorithmic trading bot to try to get my investment back. Such a SCAM!Im afraid Ill never get my investment ******* of 1 March 2025 they stopped delivering payouts and wont deliver when I try for a resolution or a new agreement. They just say maybe theyll return my investment in Q4 2025, they're not sure when, and won't pay my contractually obligated bi-weekly payouts.

    Customer Answer

    Date: 05/20/2025

    I have not heard from the business in response to my complaint.

  • Initial Complaint

    Date:04/10/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I invested $65,000 with Bright Vision Distribution LLC (Bright Vision Digital) for their Mining Automatic program. The contract, signed 9/27/2024, promised crypto mining equipment would be deployed and begin generating revenue within 180 days. That deadline has passed, and Ive received no meaningful results or proof of activity.Prior to this, I was enrolled in their ******* automation program, which also underperformed. The company convinced me to transfer my funds to the Mining Automatic program under a new contract, voiding the previous one. Since then, communication has been poor and filled with delays, vague responses, and missed *********** assigned Client Success Manager, Armani *********, repeatedly failed to provide real updates. The company president, *** ******, also signed the agreement. Despite many follow-ups, I have not received a refund or proof that any services were delivered. I have saved all signed contracts and ******** message history.I am seeking a full refund of $65,000. I have filed complaints with the *** and Massachusetts Attorney General and will be pursuing arbitration under Section 24 of the agreement if this is not resolved promptly.

    Customer Answer

    Date: 04/21/2025

    I have not heard from the business in response to my complaint. While there has been some communication over the past year, there has been no clear resolution or meaningful progress. I am now preparing to file for arbitration under the terms of our signed agreement. I had hoped they would respond through the BBB process, but unfortunately they have not.

  • Initial Complaint

    Date:02/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I invested $70,000 with BVD under a do it for you ******* program. There was a guarantee that if I didn't make my money back within 1 year I. would. be given back 50% of my deposit. At the. end of the year my return was barely $300. *** reached out and told me they. wanted. to. do right. by. me and would roll me into a Mining Automatic program. For the. first. 3 months things were going well. Now I am not receiving payout that were promised to me and they are not returning any of my messages.

  • Initial Complaint

    Date:02/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered into an investment agreement with this company on October 30, 2024. According to the contract, I was supposed to earn 3% monthly on my $25,000 investment. However, I have not received any returns since signing the contract. I have attempted to communicate with the company, but I have not received any clear responses. The contract states, [t]his Agreement shall be governed by and construed in accordance with the laws of the State ofDelaware, and each party consents to the jurisdiction of the courts in the State of Delaware.

  • Initial Complaint

    Date:08/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I invested approximately $54,000 with this company. The company that I invested in was a subsection of their overarching company apparently. It was a ******* investment. The section of their department apparently failed. They moved my account into bitcoin **********************. It has been10 months since they moved over my investment. They failed to provide payments on a timely basis. When I asked to get my money back according to their contract, which was only 50% back, they put me on a possible payment plan that will not be able to get my money back in a timely manner.

This business is not BBB accredited.

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