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Find a Location

M. Luke Concrete Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • M. Luke Concrete Company

      Evans, GA 30809-5107

    • M. Luke Concrete Company

      337 Mears St # a Augusta, GA 30907-2588

    • M. Luke Concrete Company

      4115 Columbia Rd #5 Martinez, GA 30907

    Business ProfileforM. Luke Concrete Company

    Concrete Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    M. Luke Concrete Company has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • M. Luke Concrete Company

        Evans, GA 30809-5107

      • M. Luke Concrete Company

        337 Mears St # a Augusta, GA 30907-2588

      • M. Luke Concrete Company

        4115 Columbia Rd #5 Martinez, GA 30907

      Location of This Business
      Evans, GA 30809-5107
      BBB File Opened:
      9/17/2006
      Contact Information

      Principal

      • Mr. Mcgahee Luke, Jr., Owner

      Customer Contact

      • Mr. Mcgahee Luke, Jr., Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/28/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Mr. Luke was to install a new concrete driveway at my mothers house at **** ****** ** in *******, *** The whole reason he was supposed to do this job was for 2 reasons: 1) to expand (widen) it so 2 cars could park side by side and also 2) there were a lot of cracks and huge breaks in the driveway. She paid $8,000.00 for this job and neither of these issues are resolved!! First of all, we still cannot park two cars side by side. So that was pointless. Next, within 48 hours a huge crack formed! We paid "extra" for some sort of fibers to be mixed in the concrete to ensure the cracking would not occur-lifetime guaranteed he stated! Well, I called him and sent pictures of the huge crack all ready forming. He said no way and argued with me. I sent him pictures. He said we had to have driven on the driveway. I told him absolutely not. It is still taped off/flagged off where no where can even enter the driveway. There is absolutely no way anyone drove on the driveway I told him. He still argued. He came by and put cement on top of the crack! Now there are soooo many cracks everywhere in this "special expensive concrete with special fibers" that was supposed to never crack!!?! We have been trying to contact him since May and here it is September almost October and he keeps avoiding our calls/texts. Today-he finally answered and yells to quit calling him because he isnt going to to fix it and he texted me "he doesn't care". He also put in a french drain and did NOT COMPLETE THAT JOB! The drain is Still exposed! This man is a liar and a crook and We WANT OUR MONEY BACK!! What a crook!!!!!!!!! $8,000!!!!?!?!!!

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Lindy & Emily K

      1 star

      02/28/2022

      His company finished our driveway and 5 months later we had a crack. He told us he would come by and check on, but has not done so, Will not answer his phone or return repeat calls left on his voicemail. We cannot recommend him.

      M. Luke Concrete Company Response

      03/06/2022

      Yes. I performed a driveway project for this client. The client demo existing driveway for us. The ground was super compact and hard. I, Mcgahee L*** using my own funds added rebar on the outer edge of the concrete. We also ordered Fiber mesh in the mixture, the homeowner purchased all concrete cost. We pour the concrete placement up to code. The client loved our job, also referred us shortly afterwards. Im a contractor for 15 years. I tell clients that concrete will eventually crack. We don't know when or how, but it does. The mixture could've can weak from the Ready Mix plant. The issue is that the contractor always gets the bad end of the deal. Bad reviews, complaints, etc. If we didn't pour the driveway correctly, it would've crack in a week. I feel very apologetic to ** and ***. ********. I have been tremendously busy. I stated to him that i hold no responsibility for the crack due to it presenting itself 5-6 months later. After seeing this complaint i have no reason to even go back to resolve. Thank you

      Customer Response

      03/07/2022

      Yes most of what Luke stated is true, however we did not expect him to come back and redo the driveway. He did tell my husband that he would stop by and look at driveway and maybe see what could be done to repair it. We are very upset that he promised to do this and has not been by and will not answer our phone calls. I myself called and asked what could WE DO to fix this. I feel like when you tell someone something you should stand good for your word. Yes, he did put the edging on driveway I assume at his cost, but WE paid for the fiber. Mr. Luke did do a good job on the driveway, but he should answer his phone and return our calls. As for as his remark about "no reason" to go back it seemed like he had no intention to come back anyway. I know he stays busy, but we have had a lot of days when we had rain that he could have just stopped by, OR JUST CALLED US! Hated to make this complaint, but don't promise something and not live up to it.

      Local BBB

      Better Business Bureau serving the Fall Line Corridor, Inc.

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